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Description

🎯Senior Project Managerwith 15+ years of experience in IT and digital project management (websites, ERP, integrations). I support companies in their digital transformation by aligning business and technological challenges.
🔍 **Expert in AMOA and strategic steering**, I am involved in needs analysis, interdepartmental coordination, and business process optimization to maximize project performance.
📊 Mastery ofKPIsandanalyticalsteering for informed decision-making and rigorous performance monitoring.
👥 **Leadership and team management**: experience in operational management (up to 80 employees) and change management to unite teams around projects.
🚀 **Sectors**: Insurance, e-commerce, digital marketing, IT.

Some additional elements:

✅ Digital & IT Project Management

Web, ERP, CRM, PIM project steering

Coordination of business and technical teams

Budget monitoring and risk management

✅ AMOA & Digital Transformation

Framing of business needs and specifications

Management of IT system evolutions and integrations

Change support

✅ Performance Optimization & KPIs

Implementation of performance indicators

Analysis and decision-making reporting

Structuring and monitoring marketing campaigns

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Niort (up to 50km)

Consultant Indépendant
Senior Project Manager
October 2022 - Today (3 years and 8 months)
IT and Digital Project Management and Steering:

Supporting companies indigital transformationand business process optimization.
*Strategic steeringof complex projects: needs assessment, stakeholder management, budget monitoring, and analytical reporting (KPIs).

*Interdepartmental coordinationbetween technical, business, and management teams to ensure alignment of objectives and project profitability.
Integration project management forERP, CRM, PIM, and SaaS solutionsto improve customer experience and internal productivity.
MAE - assurance / Mutuelle
Development Director and Transverse Projects Director
February 2018 - September 2022 (4 years and 7 months)
Rouen, France
Steering of Structuring Projects and Strategic Management:

Leading **IT and digital transformation projects**, including website redesign, customer relationship optimization, and SaaS telephony solution deployment.
Development and monitoring ofbusiness and operational KPIsto improve the performance of marketing and sales campaigns.
*Management of a project portfoliowith a focus on optimizing customer flows (telephony, emails, SMS, etc.).
**Supervision and leadership**: operational management of 80 employees, team structuring, and change management.
Jeulin
E-commerce and Marketing Director
June 2015 - January 2018 (2 years and 7 months)
Digital Strategy and Performance Optimization:

Development and implementation of anomnichannel e-commerce strategy**, integrating **SEO, emailing, and advertising campaignsto boost revenue.
**Management and optimization of digital tools**: CRM, e-commerce platforms, marketing campaign automation.
*Steering of a multidisciplinary team(marketing, digital, IT) to improve customer experience and maximize the ROI of commercial actions.

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Master of Management
GEM Grenoble
2005
Masters in Management
Master of International Studies
GEM Grenoble
2005
Masters in International Marketing

Patrick Findlay

👉 Senior Project Manager | Digital Transformation

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