Freelancer profile translated to English.

Description

Cloud Consultant & IT Program Manager, I bring you over 15 years of experience in the digital transformation of large companies. Specialist in AWS, GCP, and SAP environments, I manage complex Cloud migrations, optimize ITSM services (ServiceNow), and coordinate international teams.

With strong expertise in Delivery Management, Cloud Governance, and FinOps, I master the entire IT project lifecycle: from strategic definition to operational implementation. My approach is results-oriented, focused on innovation and continuous improvement.

Accustomed to demanding contexts (ENGIE, Air France-KLM, E.Leclerc, BNP CIB), I combine methodological rigor (ITIL, Agile/SCRUM) with a strong sense of customer service to support my partners in achieving their performance and transformation goals.

Specialties:

Cloud Migration (AWS, GCP)

Delivery Management & ITSM (ServiceNow, SAP)

International IT Program Management

FinOps Optimization and Cloud Economic Governance

Change Management and Agile Workshop Facilitation

Looking for a reliable and results-oriented Cloud & ITSM expert? Let's discuss your project!

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Air France KLM
SENIOR BUSINESS ANALYST
May 2023 - December 2023 (7 months)
Paris, France
Project:
Migration of service requests from in-house ITSM tools to Service Now MyITService
Taking business needs into account when creating new service requests
Creation of internal IT service requests
Tasks:
Facilitating workshops with various business units and stakeholders
Creating user stories Participating in Agile SCRUM Daily Meetings
Designing service requests via Catalog Builder & Flow Designer in ServiceNow
Attending project steering committee meetings
Support in resolving incidents involving TMA Writing technical documentation
Designing service requests via Catalog Builder & Flow Designer in ServiceNow
Creation of Service Now reports
MOVE TO CLOUD AWS - ENGIE IT (ENERGIE)
PROGRAM MANAGER
September 2022 - April 2023 (7 months)
Paris, France
Project:
Managing the ENGIE IT Move to Cloud AWS program for the various Business Units.
Steering the migration of SAP applications from On-Prem environments to Cloud AWS
Updating and signing service agreements as part of the Move to Cloud program.
Tasks:
Leading various steering committees (IT/Business/Project/Delivery)
Steering the delivery of various deliverables with project managers
Ensure 2022 budget closure for all Cloud applications within the scope.
Steering the delivery of Cloud Infrastructures
Guarantee the economic and operational performance of infrastructure (IaaS), platform (PaaS) and software (SaaS) services.
Co-design and upgrade new offerings with lines and services and Business entities
E.Leclerc
DELIVERY MANAGER
August 2020 - November 2020 (3 months)
Paris, France
Project:
No existing Change Management process in place at the time of onboarding
Implementation of GCP Cloud environments to guarantee high availability of critical business applications
Delivery Management of applications supplied by GALEC to E.LECLERC members
Production of operational dashboards Reporting management
Tasks:
CAB implementation
Steering the implementation of a PCA/PRA Cloud GCP
Piloting the creation of a Cloud GCP Back-Up for a critical business application (Price/Product Catalog for Retail)
Implementation of an Impact Analysis Workflow for changes in production
Change management in DataCenter
Implementation of a PCA/PRA in coordination with technical teams