Freelancer profile translated to English.

Description

I help organizations understand user needs, structure their content, and facilitate the adoption of their tools, services, or practices.

I am involved from the analysis phase (interviews, surveys) to support and the creation of educational materials, with a user-centered and results-oriented approach.

I have supported more than 15 transformation projects and designed several study frameworks.

Available for one-off missions or longer-term support, I offer:

🔹 Usage analysis

🔹 User support

🔹 Content structuring & educational materials

Languages

French
Native or bilingual
Malagasy
Native or bilingual
Yiddish
Basic
German
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Arctus.
Consultant – Usage Analysis & Support
CONSULTING AND AUDITS
October 2018 - Today (7 years and 8 months)
Paris, France
Conduct interviews and surveys (listening phases and observatories)
Analyze and synthesize data to identify areas for improvement
Facilitate workshops and internal communities
Support users in adopting digital tools
Write and structure content (materials, communications)

Results: 15+ projects supported, 5 observatories conducted, a business community managed, • Design of user support educational materials
Consulting Internal communication External communication Qualitative studies Quantitative studies
Sodicam² (Groupe Renault)
Communications Officer – Internal Transformation
TELECOMMUNICATIONS
October 2017 - August 2018 (10 months)
Gather user needs for the redesign of an enterprise social network
Create videos highlighting employee journeys
Contribute to the animation of internal and external platforms (intranet, website, social media)
Employer branding Social media community manager Internal communication strategy Website management Internal and external communication
AGT Busvermietung & Touristik
Online Marketing Assistant
TELECOMMUNICATIONS
April 2017 - July 2017 (3 months)
Hamburg, Germany
Define web objectives and analyze competitive practices (French and British tourist transport markets)
Structure, write, translate, and publish web content
German French Translation French English Translation SEO Audit Competitive intelligence Web writing