Freelancer profile translated to English.
Back to original languageAbout Patricia
Hello! How are you doing?
My name is Patricia, an independent assistant specializing in administrative management and customer relations 💼
🔹 Who are my services for?
For e-merchants, infopreneurs, and more broadly for anyone working online who wants to free up their time.
💡 On the Administrative Side
I help you delegate all the time-consuming tasks related to the daily management of your business.
For example, if you are an infopreneur, I can:
Manage your email inbox and calendar
Follow up on funding requests for your students with funding organizations
Manage internal contracts for access to your training courses
Handle pre-accounting
In short, anything that takes up your time and prevents you from focusing on your core business.
🤝 On the Customer Relations Side
My role is not limited to answering messages: I act as the link between your customers, your suppliers, and carriers, to ensure smooth and professional follow-up.
👉 If you are an e-merchant, I take care of:
Order and package tracking
Complaint management
And any other task related to customer satisfaction.
🌍 My Work Style
I work 100% remotely, from my office, with all the rigor and responsiveness of an integrated team member.
⚡ The Benefits of Working With Me
You only pay for the hours actually worked
No overhead for you: I am an independent contractor
Great flexibility according to your needs
Quality services at a reasonable price (we can discuss based on your budget 😉)
If you want to know more or if you have specific needs, contact me and let's discuss it directly.
See you soon,
Patricia R.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- SolobbyData Entry on ExcelREAL ESTATEDecember 2021 - December 2021Search the internet for the various elements requested by the client to add them to an Excel file to create a complete database.
- Ludgar Marketing Inc,E-commerce Assistant and Customer ServiceE-COMMERCENovember 2021 - November 2021Antananarivo, MadagascarTasks performed:-Research of Winner products on Minea-Product page creation + image optimization + integration into Shopify-Pre-accounting (QuickBooks)-Customer Service (Freshdesk)-Mailing campaign management (Klaviyo)-Other administrative tasks
- Assist YouAdministrative AssistantREAL ESTATEApril 2022 - Today (4 years and 3 months)I handle all administrative tasks:-Creation + sending of quotes, invoices, and credit notes.-Management of administrative files (funding requests, refunds from funding organizations).-Customer serviceIn short, all tasks that an administrative assistant can perform.
Reviews
Yvan
COACHBOOSTER
Reviewed on 10/16/2025
A project well executed, from start to finish, with patience, despite unforeseen events and some partial information. Beyond the initial configuration of the Dendreo account, Patricia was able to provide remote assistance to explain the essential basics of its use. I will not hesitate to use her services again when needed. Thank you.
I
Ismael
Cereal Space
Reviewed on 10/11/2023
Patricia is the ideal person if you are looking for a virtual assistant to help you grow your business. She is punctual and attentive.
I recommend her 100%.
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Education
- Bachelor's Degree in International Marketing and Foreign TradeHigher Institute of Technology of Antananarivo (IST-T)2019J'ai suivi une formation en Marketing International et Commerce Extérieur pendant 3 ans au sein de l'Institut Supérieur de Technologie d'Antananarivo. On étudiait diverses matières comme le marketing (opérationnel, stratégique...), la négociation commerciale, le droit des affaires, la comptabilité ... Un peu de tout.
- Certificate in English LanguageEnglish Tutoring of Madagascar2020J'ai approfondi ma connaissance en langue anglaise en suivant une formation au sein de ETM Madagascar, dont le niveau est AVERAGE