Freelancer profile translated to English.
Back to original languageAbout Patricia
I help small businesses and digital brands stay organized, communicate clearly, and provide excellent customer service.
With experience in project management, process optimization, e-commerce operations, and customer communication in EU and US markets, I support teams and founders in working and growing in a structured manner.
My focus areas: Project coordination & workflow optimization, customer communication & templates, Amazon Seller Central & e-commerce, HR tasks & internal coordination, virtual assistance & administrative tasks.
I work bilingually in German and English, 100% remotely, and am accustomed to delivering independently and reliably.
German
Native or bilingual
English
Native or bilingual
Spanish
Basic
Remote only
Primarily works remotely
Experience
- melu kids GmbHCUSTOMER SUCCESS & OPERATIONS CONSULTANTE-COMMERCENovember 2025 - Today (7 months)Berlin, Germany• Integration and optimization of Amazon Seller Central workflows• Coordination of Customer Care Team• Independent support of EU/US customers (D2C & Amazon)• Handling complex inquiries, escalations & refunds• Revision of text templates, FAQs, and communication workflows
- Fellowship ZacharySENIOR ADMINISTRATIVE MANAGERSeptember 2024 - November 2025 (1 year and 2 months)Zachary, United StatesPurpose Driven Sabbatical• Planning & organization of community outreach events• Implementation of paperless processes for increased efficiency & transparent data availability• Operational office management: participant management, budget planning, and KPI analysis• Pedagogical support in lessons, workshops, and events of the community's own school
- Growify GmbHLEARNING EXPERIENCE CONSULTANTAugust 2022 - September 2024 (2 years and 1 month)Berlin, Germany• Support of international customer and cooperation projects• Development of digital learning formats/content• Mentoring & coaching of clients for potential development• Coordination of workshops with HR teams to establish competence management• Culture & HR Manager: Payroll processes, creation of employment contracts and references
Recommendations
Be the first to recommend Patricia
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- BACHELORLouisiana State University2022BACHELOR
- TRAINING AS A RETAIL SALESPERSONBerufskolleg Wirtschaft und Verwaltung2016AUSBILDUNG ZUR EINZELHANDELSKAUFFRAU