Freelancer profile translated to English.

Description

Specializing in commercial strategy, marketing, and hotel revenue management, I help establishments structure their development and maximize their performance (RevPAR, turnover, occupancy).

I act as a strategic partner to optimize, structure, and sustainably grow your business.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Hôtel Colbert Spa & Casino,
Business Development Manager
February 2022 - March 2025 (3 years and 1 month)
• • Definition and implementation of national and international commercial growth strategies.
• • Development and management of B2B partnerships.
• • Negotiation of high-value contracts and revenue optimization through forecasting.
• • Supervision of commercial events and promotional campaigns.
• • Collaboration with operational teams to ensure an optimal customer experience.
Grand Hotel Urban - Groupe Filatex,
Quality, Process & Communication Manager
November 2021 - February 2022 (3 months)
• • Implementation of operational procedures and protocols for reopening.
• • Monitoring customer satisfaction and quality control.
• • Management of B2B and B2C communication.
• • Contribution to the continuous improvement of the customer experience.
Sound's Hotels Group,
Commercial Manager
January 2021 - November 2021 (10 months)
• • Commercial representation of five premium hotel establishments, including a pre-opening.
• • Development and loyalty of the customer portfolio.
• • Management of OTAs and supervision of channel management (E-zee).
• • Implementation of pricing and revenue management strategies.
• • Promotion of Madagascar as an international tourist destination.