Freelancer profile translated to English.

Description

IT Project Manager with over 6 years of experience in e-commerce and payment method integration. I have led complex projects covering payments, ERP, logistics, and UX, always with a focus on customer experience.

I am comfortable working with technical, external, and business teams to drive structuring projects. My goal is to create real value by linking technology with business needs and customer satisfaction.

IT Project Management: requirements definition, roadmap and backlog management.

Full Stack Expertise: back-end architectures (APIs, ERP, financial flows) and front-end (UX/UI).

Team Coordination: collaboration with developers, designers, and business owners to deliver high-value products.

Continuous Optimization: process automation and technical debt reduction.

Pragmatic and results-oriented approach. Immediately available.

Languages

French
Native or bilingual
Spanish
Native or bilingual
English
Fluent
Polish
Native or bilingual

Workplace preferences

Can work on-site

Madrid (up to 50km)

SAMSUNG
Payment Methods Project Manager
E-COMMERCE
January 2023 - December 2024 (1 year and 11 months)
París, France
Context:

As part of a complete overhaul of its payment solutions, Samsung launched a tender to select new providers and ensure the migration of all its payment methods. As Product Owner, I led this strategic transition by coordinating business, technical, and external partner teams. I successfully implemented three new payment methods while managing the phasing out of the leasing mode. I also optimized the user experience by integrating real-time free and paid costs on both the front-end and back-end, and trained business teams on the new processes.

Responsibilities:

Tender management: drafting functional documents (EDB) and selecting providers.
Coordination of the migration of three payment methods in collaboration with internal teams and partners (Adyen, Oney, Evollis, Floa, PFL…).
Implementation of free/paid cost visualization on the website.
Supervision of the progressive withdrawal of the leasing payment method and support for stakeholders in the transition.
Facilitation of workshops and drafting of technical and functional specifications.
Drafting the test plan, execution of functional tests, and validations (acceptance testing, end-to-end testing).
Continuous optimization of financial flow reconciliation processes between the PSP and the internal system.
Training business teams on new processes and tools.

Deliverables:

Functional and technical specifications for payment solutions.
Tender documents and financial flows.
User stories and product backlog.
Test plan and testing strategy.
User documentation and support.
Progress reports and lessons learned (REX).
Progress presentations to management (C-Level).
Technical documentation on Confluence.

Technical Environment:
SAP, HYBRIS, JIRA, Confluence, Power BI, Postman
STORE & SUPPLY
E-commerce Project Manager
E-COMMERCE
September 2020 - December 2022 (2 years and 3 months)
París, France
Context:

In a high-growth environment, I was responsible for the creation, development, and optimization of e-commerce sites for over 10 brands located in France and abroad.

Responsibilities:

Creation and launch of e-commerce sites from scratch.
ERP migration and implementation with inventory management.
Development of omnichannel projects (ship from store, unified stock, click & collect, one-hour delivery, etc.).
Implementation and management of payment methods (Stripe, PayPal, Alma, Oney).
Configuration and management of carriers (Chronopost, Mondial Relay, DPD, Colissimo).
Project monitoring: organizing workshops with technical teams, bug management, ticket creation and tracking, conducting tests.
Monitoring and integration of product catalogs.

Deliverables:

Operational e-commerce sites.
UI/UX mock-up design.
Drafting of tender documents.
Creation of user stories.
Test plan and testing documentation.
Meeting reports and minutes.
Technical documentation.
Training for the customer service team.

Technical Environment:
Shopify, Prestashop, Notion, Store Commander, Shopping Feed, Google Analytics, Adobe Suite, Figma, Zeplin
LOOX
Digital Transformation Project Manager
E-COMMERCE
January 2019 - August 2020 (1 year and 7 months)
París, France
Context:

Loox Concept Store, specializing in the sale of niche cosmetics, sought to strengthen its online presence by launching an e-commerce platform. I was hired as a webmaster to support the creation, deployment, and optimization of the site on Shopify, while ensuring the integration of digital tools and the structuring of the product offering.

Responsibilities:

Creation and launch of the e-commerce site from scratch.
Implementation of a dedicated inventory management tool.
Configuration of payment methods (Stripe, PayPal).
Integration of carriers (Chronopost, Colissimo).
Monitoring and integration of product catalogs.
Digital communication and CRM strategy.
KPI monitoring and performance analysis.

Deliverables:

Functional e-commerce site.
Digital communication and CRM strategy.
KPI reports and performance analysis.
Meeting minutes.
Training for the customer service team.

Technical Environment:
Shopify, Notion, Store Commander, Google Analytics, Adobe Suite, Figma, Zeplin