Freelancer profile translated to English.

Description

Manager with over 5 years of experience leading multi-site operations, teams of up to 35 people, and transformation projects in highly demanding operational environments.

Specialized in process optimization, efficiency improvement, customer experience, and team development.

Languages

Spanish
Native or bilingual
Catalan
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Kraft Heinz
Product Owner / Area Manager
January 2023 - Today (3 years and 5 months)
Balearic Islands, Spain
● Comprehensive management of commercial operations in the Balearic Islands.
● Coordination of processes, teams, and execution across multiple points of sale.
● Implementation of new operational and commercial processes.
● Development and leadership of teams in high operational pressure environments.
● Analysis of growth, expansion, and efficiency improvement opportunities.
Operational Management Project Management
Mahou San Miguel
Project Manager / Market Manager
January 2021 - January 2023 (2 years)
● Leadership of a team of 35 people in a commercial and operational environment.
● Strategic area management and achievement of commercial objectives.
● Implementation of operational improvement processes and execution control.
● Development and training of teams in multi-site environments.
● Coordination with clients and long-term commercial relationship management.
Hexican Travel
Account Executive
January 2020 - January 2021 (1 year)
● B2B account management and support for commercial expansion.
● Implementation of reporting, control, and KPI monitoring tools.