Freelancer profile translated to English.

Description

Profile:

Expert Consultant in Change Management and Steering.

Consulting in commercial and managerial performance improvement.

Consultant-Trainer in management, persuasive negotiation, digital transformation, and insurance.

Expertise:

Change Management and Steering - Support for digital skills development - Business coaching – Banking – Insurance - Educational engineering and design - Persuasive negotiation training - Workshop and seminar facilitation - Steering and framing of working groups - Operational support for strategic partnerships - Distribution network steering -

Main References:

Gan Assurances - Crédit Agricole (France-Morocco) - LCL - Banque Populaire ACA - Crédit du Nord - Société Générale - Henner - Assurances Conseils (France-Caribbean) - Wafa Assurance (Morocco) - Mobalpa - Hygéna - Mutex - SOS Children's Villages (Senegal) - Amsa (Senegal) - Cimarosa Patrimoine - Adviston - Hestia Finance - ARO (Madagascar) - Star (Tunisia) - Axa France - Urgo Laboratories - Barclays Bank Plc - Orange Bank - Havas Voyages - Acticall Sitel.

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Toulouse (up to 50km), Niort (up to 100km), Lyon (up to 100km), Paris (up to 100km)

HALFORD & Co
Expert Consultant in Change Management and Steering
BANKING AND INSURANCE
January 2013 - Today (13 years and 5 months)
Toulouse, France
Expertise

Change Management and Steering - Support for digital skills development - Business coaching – Banking – Insurance - Educational engineering and design - Persuasive negotiation training - Workshop and seminar facilitation - Steering and framing of working groups - Operational support for strategic partnerships - Distribution network steering -

Areas of expertise

• Diagnosis and facilitation of workshops on change issues related to offers, business models, tools, processes, or digital transformation.
• Design and facilitation of seminars and training for developing management and sales techniques skills.
• Definition of educational content.
• Operational support for high-stakes projects or strategic partnerships.
• Delivery and administration of assessment and/or self-assessment tools for management and B2B/B2C sales skills.
• Formalization and adoption of sales support tools in B2B or B2C.
• Training in property and casualty insurance (individuals, professionals, and businesses), personal insurance (health, savings, retirement, life insurance, and provident insurance), training for obtaining ORIAS and IOBSP professional qualifications.

Team management Consulting Content design Training Data analysis Business plan Business model
AXA
General Agent
June 2004 - December 2012 (8 years and 6 months)
Gaillac, France
• Organization of staff activities and implementation of commercial actions and training plan for skills development.
• Prospecting new markets, developing client portfolio (market for self-employed and VSEs/SMEs).
• 2,200 clients including 640 self-employed or VSEs/SMEs - 5 employees - €2M in turnover
Property and casualty insurance and €1.2M in personal insurance and group insurance.
• Regular increase in sales frequency: +23% in 2012.
AXA
Commercial Delegation Manager
June 1999 - June 2004 (5 years)
Toulouse, France
• Selection, organization, management, and control of sales force components.
• Setting and monitoring objectives, recruitment and career monitoring of managers.
• 6 commercial inspectors, 2 personal insurance inspectors, 9 mission managers, and 123 general agents and 307 commercial employees.
• €220M in turnover, including €61M in personal insurance.