Freelancer profile translated to English.
Back to original languageAbout Pascale
Gain well-being to gain performance!
I offer training for salespeople (retail) and team managers. I use tools of positive and benevolent communication that facilitate cooperation and employee engagement and limit turnover.
I cover topics such as benevolent management, client relations, consultative selling, time management, stress management, etc...
I use the active method, meaning that learners train based on concrete professional cases that they analyze to achieve knowledge, know-how and/or know-being.
Certified as a professional adult trainer since February 2019, I work with renowned companies in France.
Previously, I worked for 30 years in the tourism sector (travel agencies) within an international group where I evolved in various roles in consultative selling and team management up to the position of regional director.
French
Native or bilingual
English
Conversational
Can work on-site
Marseille (up to 50km)
Experience
- Mon AtelierProfessional Adult TrainerEDUCATION AND E-LEARNINGJuly 2018 - Today (7 years and 11 months)Design and delivery of training courses in companies and training centers (Ministry of Justice, Matmut, Axa, Yogurth Factory, Waffle Factory, Armatis, Kompetentia, Performance Méditerranée, FormAlsace, Shell-Alcane gestion, Apside, Ligue Méditerranée de football). Facilitation in person or remotely.- Management Fundamentals- Remote Management- Developing Well-being at Work- Customer Relations- Welcoming and Selling- Effective Communication within the Team- Consultative Selling Fundamentals- Consolidating Commercial Development- Time and Priority Management- Change Management Support- Training Facilitation Techniques- Facilitating Meetings- Stress Management- Managing Difficult Customers- Better Communication for Better Sales- French - History - Geography for CAP...
- Thomas Cook / Jet toursRegional Sales DirectorTRAVEL AND TOURISMOctober 2013 - March 2018 (4 years and 5 months)Marseille, FranceSupporting teams in company transformationManagement of the Sales Manager and Agency Managers (32 agencies)Supporting franchisees in achieving their objectivesManagement and commercial development of the regionRegional commercial action planRelations with commercial partners
- Thomas Cook / Jet toursSales ManagerTRAVEL AND TOURISMSeptember 2007 - September 2013 (6 years and 1 month)Marseille, FranceSales team managementTravel agenciesTeam motivationObjective trackingApplication of the company's commercial policyCustomer service
Reviews
Thierry
chez infoconseil
Reviewed on 6/24/2020
Nothing to report
Thierry
chez infoconseil
Reviewed on 6/3/2020
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Education
- Professional Adult TrainerAfpa Marseille St Jerome2019Ingenierie Conception Animation Accompagnement
Skill set
Categories
- Other