About Pascal
- Reliable data
- Visible and measurable ROI
- Strong adoption by your teams
- A CRM designed for your business needs
- Useful marketing and sales automations
- Data Cloud
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Account Engagement
- Make, Zapier Integration
- Lightning Pages Optimization
- Data Model, Roles, Profiles, Security
- Custom Dashboards & Reporting
- Custom Components (Apex, LWC)
- Data Migration, CRM Cleanup, Audit
- Process Builder, Flows, Lightning App Builder
- Third-party tool integration (API, connectors, CTI)
- Slack, Mailchimp, Brevo, Conga, Jotform integration...
- Salesforce Administration Outsourcing
- Salesforce Maintenance & Evolution Management
- Salesforce Release Management
- Salesforce Workshop & Training
- Salesforce Implementation
- Salesforce CRM Migration
- Salesforce Workshop
- Salesforce Org Audit
- Agentforce POC
- Audit and Diagnosis
- Business ROI Prioritization
- Short and visible iterations
- POC, MVP Salesforce realization
- Targeted training for autonomy
- Simplification + training: +40% adoption
- Optimization: Lead processing time / 2
- Automated follow-ups: +15% conversion
- Marketing automation: +35% leads processed
French
Native or bilingual
English
Fluent
Experience
- IndépendantFreelance Salesforce Consultant - Projects & MaintenanceJanuary 2014 - Today (12 years and 7 months)Paris, FranceTwo days to validate a release. This is what one of my clients experienced until we activated a feature they were already paying for. Five minutes today. Zero lines of code.This is my job: not installing Salesforce, but making it work. I intervene after go-live, where CRM projects usually stop and problems begin.Administrator, Project Manager, Business Analyst. 15+ SMEs and mid-sized companies supported since 2014 (industry, SaaS, franchise, e-commerce), in projects and long-term maintenance. Sales Cloud, Service Cloud, Marketing Cloud.My longest collaboration has been ongoing since 2015 with a client whose CRM I was already managing internally in 2010. You don't keep a consultant who is useless for eleven years.I also work in partnership with the integrator Spoon Consulting, who has entrusted me with their clients since 2014.
- MIKIT FranceSalesforce ConsultantJanuary 2015 - Today (11 years and 7 months)Rueil-Malmaison, France→ Marketing Cloud Growth Implementation→ Agentforce POC→ Salesforce MAPS implementation for franchisees→ Full migration to Salesforce Lightning→ Facilitating user workshops to industrialize processes→ Redesign of dashboards for better strategic management→ Targeted automations (flows, triggers, zapier...)→ No-code integrations (Appexchange, Jotforms, Wordpress...)
- Fibres Industries BoisSalesforce ConsultantAugust 2019 - September 2020 (1 year and 1 month)→ Salesforce Sales Cloud Implementation→ Salesforce MAPS Implementation→ Pardot Implementation→ User Training
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Education
- Computer Science DegreeUniversity Paris-Est Marne-la-Vallée2000
Certifications
- Salesforce Certified Marketing Cloud Account Engagement SpecialistSalesforce2022