About Paolo
French
Native or bilingual
English
Conversational
Experience
- Orange SA - Orange Digital VenturesForecasterTECHSeptember 2021 - Today (4 years and 11 months)Valence, FranceForecaster – BI Solutions Development•Design and maintenance of a forecasting model developed under Microsoft Power BI for monitoring and analyzing operational indicators.•Data modeling and management of source tables in Google BigQuery.•Development of interactive reports and dashboards for business teams.•Implementation of data security (RLS) and management of security groups for access control.•Optimization of dataset performance (incremental refresh, data model management).•Publication and administration of reports via Power BI Service with Pro license.•Deployment of Power BI applications and user rights management.•Maintenance and continuous improvement of dashboards and the data model.
- Orange SA - Orange Digital VenturesAssistant Store ManagerTECHJanuary 2017 - September 2021 (4 years and 8 months)Marseille, France•Supervision and support of a sales team: coaching, skills development, and individual performance monitoring.•Sales management and monitoring of performance indicators (KPIs) to achieve commercial objectives.•Analysis of results and implementation of improvement actions to optimize store performance.•Management of complex customer situations and complaint handling with a constant objective of improving customer satisfaction.•Development of professional offers and support for business clients in their telecom needs.•Contribution to the improvement of the customer experience and operational processes in store.
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Education
- Bac STI ElectronicsLycée Brequigny Rennes2006