Paola Simón Fonollosa

Customer Service and Administration professional with extensive experience in order management, incident resolution, logistics, and stock control in both B2B and B2C environments.

I have worked with online sales channels, marketplaces such as Amazon, and e-commerce platforms, tracking shipments, handling incidents, and providing customer service via phone, email, and social media.

I am characterized by my positive attitude, adaptability to change, and problem-solving orientation, always providing close and efficient support.

I seek to continue developing professionally in areas related to customer service, administration, and support in dynamic and digital environments.