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Paola EdimoPE

Paola Edimo

Administrative Assistant

€126/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Paola

With six years of experience in administrative management and customer relations, I offer my expertise to freelancers, VSEs, and professionals from all sectors looking to optimize their organization and productivity.
As a freelance administrative assistant, I provide smooth management of schedules, bookings, customer relations, and administrative tasks, allowing you to focus entirely on your core business.

My varied background has enabled me to develop a strong command of administrative tasks and customer service:
✅ Schedule and appointment management (entry, follow-up, optimization)
✅ Customer follow-up and communication coordination (payments, inquiries, specific requests)
✅ Optimization of administrative processes (invoicing, archiving, file updates)
✅ Proficiency in digital tools (Google Suite, Excel, various management software)

My experience at ACADOMIA allowed me to develop solid skills in phone management, file tracking, and coordination between stakeholders. At Digital College, I refined my organizational and administrative management skills. My role as a receptionist, in turn, provided me with great adaptability and excellent customer service skills.

Today, I offer a tailor-made outsourced management service, designed for overwhelmed professionals, whether they need occasional support or regular assistance. My services are designed to save you time, improve your efficiency, and simplify your daily life.

📩 Contact me to discuss your needs and find the administrative solution adapted to your business!
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • ACADOMIA
    Telephone Advisor
    January 2023 - August 2024 (1 year and 7 months)
    • Management of the switchboard and incoming calls, appointment scheduling with families and teachers.
    • Tracking of customer payments and management of family and teacher files.
    • Coordination of communication between families and teachers to ensure customer satisfaction.
    • Updating and managing family and teacher files in the internal system.
    Terms and Conditions Payment Tracking Liaison File Tracking
  • Digital College,
    Administrative and Educational Assistant
    July 2022 - November 2022 (4 months)
    La Défense, France
    • Physical and telephone reception of students, trainers, and external speakers.
    • Data entry and formatting of administrative documents, mail management, and file archiving.
    • Design and management of trainer and student schedules, tracking absences and teaching hours.
    • Participation in exam organization and management of student files.
    Physical and Telephone Reception Data Entry Digital Archiving Design Schedule Management
  • Pénélope l'Agence,
    Receptionist Switchboard Operator
    December 2019 - July 2022 (2 years and 7 months)
    Île-de-France, France
    • Reception of clients and management of the switchboard.
    • Management of package shipments and receipts, room bookings, and taxi orders.

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Skill set

Categories

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