About Paola
French
Native or bilingual
English
Fluent
Experience
- ACADOMIATelephone AdvisorJanuary 2023 - August 2024 (1 year and 7 months)• Management of the switchboard and incoming calls, appointment scheduling with families and teachers.• Tracking of customer payments and management of family and teacher files.• Coordination of communication between families and teachers to ensure customer satisfaction.• Updating and managing family and teacher files in the internal system.
- Digital College,Administrative and Educational AssistantJuly 2022 - November 2022 (4 months)La Défense, France• Physical and telephone reception of students, trainers, and external speakers.• Data entry and formatting of administrative documents, mail management, and file archiving.• Design and management of trainer and student schedules, tracking absences and teaching hours.• Participation in exam organization and management of student files.
- Pénélope l'Agence,Receptionist Switchboard OperatorDecember 2019 - July 2022 (2 years and 7 months)Île-de-France, France• Reception of clients and management of the switchboard.• Management of package shipments and receipts, room bookings, and taxi orders.
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Skill set
Categories
- Other