Freelancer profile translated to English.

Description

Con más de 10 años de trayectoria transformando la visión de negocio en soluciones tecnológicas de alto impacto, me especializo en optimizar la eficiencia operativa y maximizar el ROI. Mi experiencia combina el liderazgo estratégico de un Product Owner con la precisión técnica de un Salesforce Admin.

He liderado el desarrollo de ecosistemas digitales complejos: desde E-commerce y aplicaciones híbridas hasta implementaciones avanzadas de Salesforce. Mi enfoque actual integra IA Generativa y automatización de procesos para eliminar cuellos de botella y escalar operaciones.

Languages

English
Native or bilingual
Spanish
Fluent
French
Conversational

Workplace preferences

Remote only

Primarily works remotely

Web Unify
FREELANCER
SOFTWARE PUBLISHING
January 2017 - December 2021 (4 years and 11 months)
I have developed various web projects as a freelancer and
worked at an outsourcing company in the Salesforce area,
helping to automate and improve processes for organizations in healthcare, retail, and the solar industry. I have also contributed
to the development of AI-powered chatbots within the platform.
Some of the projects I have worked on include online stores, a system to measure electric scooter consumption, APIs,
marketplaces, car rental applications, and electric motorcycle
rental applications, among others.
Phyton MySQL Angular NestJs
Outsource
SOFTWARE DEVELOPER
January 2016 - January 2020 (4 years)
• Experience working in teams developing web applications,
websites, mobile applications, and software. I created several projects and collaborated with a business analyst to implement a corporate application in the fintech sector. I have also developed solutions for the healthcare, corporate, and non-profit industries.
Full Stack Developer using Apex, JavaScript, Angular, Java,
HTML, Bootstrap4, Tailwind, and frameworks such as Laravel, VueJS, and JavaScript. I developed customized web applications
for various clients in retail, healthcare, education, and finance.
Microsoft
TIER I SUPPORT
January 2014 - December 2015 (1 year and 11 months)
• Brinde asistencia técnica avanzada y resolución de problemas a los
clientes. Atienden consultas iniciales, resuelven problemas
comunes relacionados con servidores de software y dispositivos Windows, y guían a los usuarios a través de los procedimientos estándar. Su enfoque se centra en resolver problemas eficientemente y escalar los problemas más complejos a niveles de
soporte superiores si es necesario, garantizando una experiencia
fluida para el cliente.