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Palvin NgatchaPN

Palvin Ngatcha

Technical Product Owner | PPO

€480/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Palvin

Technical Product Owner with over 4 years of experience in complex IT environments, specializing in Build, Production RUN, and business process orchestration. I support teams in designing robust solutions (workflows, automation, SaaS) with a strong commitment to performance and service quality. Accustomed to critical environments, I manage incidents, improve system reliability, and optimize processes, particularly by integrating AI use cases.
  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • A.V Simulation
    Software Application Engineer
    AUTOMOBILE
    June 2025 - December 2025 (6 months)
    Boulogne-Billancourt, France
    Context: A.V Simulation is a software provider that embodies innovation in automotive simulation. With recognized expertise and cutting-edge technology, it offers its clients advanced simulation solutions covering the entire vehicle development cycle.

    Mission: As part of the Technical Department and reporting to the Support unit, the application engineer plays a key role in customer support, client assistance, and continuous product improvement.

    Description of activities, work, and deliverables:
    • Operational Support: Analysis and diagnosis of user requests (questions, bugs, assistance), prioritization of incident tickets in JIRA based on criticality, SLA, and client type (Large, medium, or small client);
    • Proactive Maintenance: Provide technical assistance via video conference or in person at the client site;
    • Client Follow-up: Hold meetings (monthly or quarterly) with clients to review open tickets over a period, gather their satisfaction, and potentially collect new needs;
    • Training: Train clients on software usage, train them on new available features, write or update training materials;
    • Client Project Execution: Design driving scenarios (Python and/or MICE script), design 3D environments (Buildings, 3D Objects);
    • Technical Documentation: Enrich and maintain the knowledge base.
    Risk Analysis Client Support Training Python (programming language) Scrum
  • Ekino
    Technical Project Manager / Proxy Product Owner
    BANKING AND INSURANCE
    October 2023 - November 2024 (1 year and 2 months)
    Paris, France
    Context: Bpifrance, the French Public Investment Bank, wanted to create a hub of offers and services for its partners. To achieve this, it established a partnership with Ekino (a digital agency specializing in digital transformation & Data-AI).

    Mission: To support Bpifrance in simplifying and digitizing its offers and services for its partners by developing new authenticated spaces that would allow for both subscribing to product offers and managing contracts online.

    Description: As a Proxy Product Owner within the Product team, my activities included:

    • Requirements Gathering and Expression: Capturing and formalizing Bpifrance's business needs through workshops;
    • Specifying Client Needs: Translating business needs into functional and technical specifications (Use cases, Epics, User Stories, Acceptance Criteria) for the technical team;
    • Managing the Product Backlog: Co-managing the product backlog with the Product Owner (Ticket creation, prioritization based on added value);
    • Managing Post-Deployment Support: Analyzing, prioritizing, and handling L1/L2 incident tickets (if possible) and progressively integrating L3 tickets into the product development cycle (Sprint) for the technical team to handle;
    • Functional Acceptance Testing: Actively participating in acceptance testing and continuous improvement phases;
    • Technical Solution Provider Management
    • Co-leading Agile Ceremonies: Actively participating in agile rituals (Sprint Planning, Daily, Sprint Review, Sprint Retrospective), bi-monthly project committees.
    Agile Methodology Product Management Communication Project Coordination Task Prioritization
  • Renault Group
    Technical Architect
    AUTOMOBILE
    September 2020 - August 2023 (3 years)
    Guyancourt, France
    Mission: Integrated into the Systems Simulation team, the team's mission was to test and validate advanced driver-assistance systems (ADAS systems), both on workstations and driving simulators. Description of the project context, its challenges, its main functions, etc.

    Description: As a simulation platform technical architect engineer, my activities included:

    • Implementation and improvement of development and simulation tools
    • Defining and specifying the technical architecture of various simulation platforms
    • Leading and validating the development and integration of environment models on different platforms and simulators
    • Testing and validating systems: Actively participating in the system integration phase on simulator prototypes, and in the testing and validation phase;
    • Writing and maintaining functional and technical documentation: writing or updating functional documentation on Confluence, saving models on Git.
    Python (programming language) Technical Architecture CAN Feature Validation Jira/Confluence

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Education

  • Specialized Master
    Grenoble School of Management
    2024
    Management technologique & Innovation
  • Embedded Systems Engineer
    ECE Paris
    2023
    Système embarqué, aéronautique et robotique

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