Freelancer profile translated to English.
Back to original languageAbout Padi
đŻ Giving meaning to strategy: with 10+ years of experience between large companies, start-ups, and impact structures, I support leaders and teams in periods of change, repositioning, or launch. I am your structuring and committed right-hand, to navigate with finesse in strategic or sensitive contexts.
đ My strength? A dual posture: that of the field (operational, agile, adaptable) and that of the vision (strategic, political, transformation-oriented). I intervene where it is necessary to unlock dynamics, catalyze engagement, and embody the direction.
đŒ I intervene in particular to:
Translate a vision or issue into a concrete roadmap
Structure healthy governance, a CRM, or a commercial strategy
Manage a repositioning, a merger, a change of scale
Develop hybrid impact devices (Social and Solidarity Economy / CSR / Art / Education)
Create powerful content (institutional, commercial, or narrative)
đ€ Modes of intervention:
Chief of Staff part-time or full time
Interim Manager (6 to 12 months)
Strategic consultant & facilitator of collective intelligence
Creator of narration and support tools
Key skills
Strategic management & organizational transformation
Interim management & team structuring
Commercial development and 360° marketing
Consulting in Social and Solidarity Economy & CSR business model
Creation of high-impact content and strategic narration
Sensitive, institutional & event communication
Animation of partnerships and strategic networks
Management of cultural and social projects with complex issues
English
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 50km), Rouen (up to 30km), Bordeaux (up to 10km), Lyon (up to 10km), Lille (up to 10km)
Experience
- LOBAStrategy & Innovation Management (ongoing)May 2023 - Today (3 years and 1 month)Paris, FranceManagement of cultural and social projects, strategic repositioning, mission managementScaling upSpin-off of an innovative therapyFunding research
- multi siteBusiness Strategy ConsultantCONSULTING AND AUDITSJanuary 2017 - Today (9 years and 5 months)Paris, FranceBusiness Strategy & Project Management for general management, international groups & Start-ups:-Develop market launch, digital communication & process optimization strategies-Conduct economic, marketing, sector and financial modeling studies-Implementation of innovative solutions with economic and technological (IT) stakes-Implementation of roadmap, monitoring & action plan (benchmarks, ROI, cost analysis, KPI)Sectors: Numerous sectors, mainly: Fashion, New Technologies & IT, Blockchain, Asset Management, Banking, Retail, Agri-Food, Logistics & Transport, Energy, Telecom & MediaRegions: France, Europe, West Africa, Middle East & North Africa (MENA)#keywords: Strategy - Management - Pricing - Business Plan - Business Unit - Transformation - Product Launch - Finance - Taxation - Risks - Modeling - Valuation - Due Diligence - Marketing Analysis - Go-to-Market - Benchmark - Growth - Digital - Trends
- multi siteCRM ConsultantE-COMMERCEJanuary 2017 - Today (9 years and 5 months)Rouen, France1. Basic customer management support:âą Implementation of a customer relationship management (CRM) system to manage contact information, interactions, and sales effectively.âą Analysis of customer data to identify trends and growth opportunities.âą Advice to improve customer satisfaction, including problem-solving, effective communication, and service quality.âą Assistance in setting up customer satisfaction assessment processes to measure and improve performance.âą Implementation of order and delivery management processes to ensure that customers receive products or services in a timely manner and in good condition.âą Assistance in setting up an account management system to track customer payments and balances.2. Premium customer management support:âą All the features of basic support, plus:âą Implementation of a customer loyalty system to reward regular customers and encourage them to buy again.âą Coaching to improve your team's customer management skills, including effective communication, problem-solving, and empathy.âą Competition analysis to develop a differentiation strategy that highlights the unique advantages of your company.âą Assistance in setting up complaint and claim management processes to manage difficult situations effectively.âą Assistance in setting up customer relationship management processes to maximize the profitability of existing customers.âą Training for employees to improve customer management skills3. Platinum customer management support:âą All the features of premium support, plus:âą Implementation of a post-sales customer tracking system to assess satisfaction levels and identify additional sales opportunities.âą Assistance in setting up an online reputation management strategy to manage customer reviews and comments online.âą Access to advanced analysis tools to optimize targeted marketing campaigns using customer data to identify the most promising market segments.âą Assistance in setting up customer relationship management processes to maximize the profitability of existing customers.âą Access to customer management experts for personalized advice
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Education
- Master in Commercial and Marketing DevelopmentIGS2013Analyser des marchĂ©s Ălaborer et piloter un plan d action marketing et commercial dĂ©velopper les ventes piloter un budget Manager la performance d'une Ă©quipe de collaborateurs Administrer des ressources financiĂšres Construire des "business plans", mettre en place des outils de gestion et de contrĂŽle budgĂ©taire, Ă©valuer la performance Ă©conomique de son unitĂ© d'exploitation CapacitĂ©s transversales mĂ©thodologiques