Freelancer profile translated to English.

Description

I have over 10 years of experience in the ZOHO Suite, with a special focus on CRM.

I handle the complete process. From analyzing needs from a business and operational perspective, continuing with configuration, customization, and automation, as well as integration with other tools in the Suite.

Supporting the commercial processes of the Company. Lead generation and management, Contacts, Clients, Proposals, Funnel, Campaigns, etc.

Once the needs are understood, in a video call, I will study the case and, transparently, explain how I would approach it and the scope of the Project.

Languages

Spanish
Native or bilingual

Workplace preferences

Can work on-site

Madrid (up to 50km)

TCM Partners
Consultant. Digital Transformation. Spain and LATAM.
BANKING AND INSURANCE
March 2020 - August 2021 (1 year and 5 months)
Madrid, Spain
Performing Consulting and Implementation tasks in the following areas:

• Analysis and design of the commercial strategy for LATAM
• Lead generation and tracking strategy
• Implementation of CRM and webinar tools
• Launch of online events
• Training for the client's team
Business Analysis Lead Generation Webinar Landing Pages Automation Customer Loyalty Zoho CRM
Reblone Soluciones
Systems Expert. Zoho Suite. Sales and Customer Service Processes
TELECOMMUNICATIONS
January 2010 - March 2022 (12 years and 2 months)
Madrid, Spain
Analysis of business model needs. CRM configuration, customization, integration with Suite modules necessary for the company's activity.

Creation of Forms, Mailing Campaigns, Webinars, Landing pages, Process Automation, Ticket Management, Creation and Management of proposals for clients. Funnel.
Business Analysis Zoho CRM Email marketing Webinar Customer Service Client Management Funnels Technical Support