About Oxana
French
Native or bilingual
English
Fluent
Russian
Native or bilingual
Experience
- FramatomePlannerENERGY AND UTILITIESJanuary 2023 - January 2025 (2 years)Grenoble, France• - Management and visibility of schedules & monitoring.• - Reporting on industrial projects to meet delivery deadlines related to equipment and maintenance.• - Resource management & Implementation of KPIs.• - Contribution to the development of administrative documents (supplier quotes, invoicing…).• - Coordinate industrial processes related to different stakeholders (clients, directors, suppliers…).
- AIHApplication Activity ManagerJanuary 2022 - January 2023 (1 year)• - Assignment, Resolution & Incident Management.• - Supervision of several people in carrying out missions – Alert, Dispatch.• - Provide advice and assistance to internal departments and services.• - Implementation of KPIs and associated tools.
- TELESHOPPINGTeleoperator-SalespersonJanuary 2017 - January 2021 (4 years)I took care of my child and worked from home as a freelancer• - Sales and customer management, Level 1 technical support, Data entry, integration, and validation of financial data.
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Education
- “Information Systems Manager” - Master IIGrenoble School of Management of Information Systems2011Ecole de Management des Systèmes d’Information de Grenoble | Graduate School of Business
- «Responsable de Projets en Systèmes d’Information» - Bac+4Ecole Supérieure d'Ingénierie Informatique de Grenoble2008Ecole Supérieure d’Ingénierie Informatique de Grenoble | Sup2i
Certifications
- NLP - Neuro-Linguistic ProgrammingEFPNL2023