Ouzali Ahamada, Network Support Technician

Freelancer profile translated to English.

Back to original language

Description

IT and network support technician

More than 5 years of experience in management, supervision,

configuration and migration of Cisco equipment, as well

as user support

Certified Cisco CCNA and Fortinet FCF.

Able to work in a team, professional ethics

Analytical mind, Curious and Autonomous

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

SMABTP,
SYSTEM AND NETWORK SUPPORT
July 2024 - November 2025 (1 year and 4 months)
Paris, France
• • Management of level 2 incidents and requests
• • Administration and management of users under Active Directory
• • Preparation, deployment and maintenance of workstations
• • Support and management of access to business applications
• • Processing of network incident tickets
Active Directory Intune
CARREFOUR,
NETWORK ADMINISTRATOR
May 2022 - June 2024 (2 years and 1 month)
Massy, France
• • Deployment of Network equipment (Cisco, Aruba)
• • Migration of Carrefour store network infrastructures to an SD-WAN solution
• • Advanced configuration of switches: VLAN management, IP service configuration
• • Migration from heavy access points to light access points for better Wi-Fi management
• • Supervision and troubleshooting of LAN/WAN/WIFI infrastructures, network performance optimization
• • Processing of incident tickets
Cisco VLAN, WLAN and Wifi Routing and Switching Service Now
BP2i-BNP,
NETWORK SUPERVISOR (WORK AGENCY PRESTATION)
March 2020 - May 2022 (2 years and 2 months)
• • Management and resolution of level 2 network incidents on LAN/WAN/Wi-Fi infrastructures
• • Supervision of network equipment
• • Creation and updating of technical procedures to standardize interventions and optimize incident management
• • Creation of procedures and training for the L1 team

Check out Ouzali's experience

Be the first to recommend Ouzali

Help this freelancer shine by sharing your experience working together.

A

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

B

Baptiste Duhen

Fullstack developer

4.6

(4)

5

A

Amed Hamou

Senior Lead Developer

4

(2)

7

A

Audrey Champion

Web developer

4.3

(3)

4

Signup to reveal

Fortinet Certified Fundamentals in Cybersecurity
Fortinet FCF
2024
Fortinet Certified Fundamentals in Cybersecurity
CCNA 200-301: Cisco Certified Network Associate
Cisco
2024
CCNA 200-301: Cisco Certified Network Associate

Check out Ouzali's education

Other