Freelancer profile translated to English.
Back to original languageAbout Oussama
Passionate about designing high-value-added products and driven by a culture of continuous improvement, I place collaboration and prioritization at the heart of my approach to design solutions aligned with both strategic objectives and real customer needs. Recognized for my ability to unite teams around a common vision, I foster a stimulating and collaborative work environment that promotes engagement and collective performance. Demanding in terms of deliverable quality, I ensure that each project is conducted with rigor, efficiency, and attention to detail. My leadership, combined with strong analytical and organizational skills, allows me to guide teams towards operational excellence while respecting deadlines and set ambitions.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 20km)
Experience
- GRDFIT Business Analyst/ POENERGY AND UTILITIESJuly 2021 - Today (5 years and 1 month)Paris, Franceđź”· Business & Data Governance Management- Mapping of business processes and application flows for the consumption data publication chain- Implementation of a national governance for processing and correcting consumption data- Structuring communication channels between national and regional entities- Facilitating business workshops and training sessions- Harmonizing practices and standardizing processing rules via HMI- Design and deployment of a national supplier complaint management system with migration of ServiceNow tickets to JiraL2/L3 Support, processing and tracking of approximately 200 complaints/week- Transverse coordination of processing between business and technical teams, with prioritization of critical incidents impacting the data communication chain.Operational management, training, and skill development for a team of 6 employees- Definition and securing of IS bypass processes- Exploitation and analysis of data via SQL (querying, extraction, consistency checks, gap analysis) to identify non-publication anomalies.Design of Power BI/easyBI dashboards for activity monitoringđź”· Product Ownership & IS Management- Gathering, scoping, and formalizing business requirements- Drafting functional specifications, User Stories, acceptance criteria, test cases- Managing and prioritizing the Product Backlog with technical teams (3-week sprints)- Facilitating Agile rituals and communicating sprint progress to users.- Management of testing, VABF, and VSR phases- Drafting operational processing procedures and tool documentation- Tracking risks and performing impact analyses during version upgrades- Participation in steering committees for functional roadmap monitoring, deployment management, and coordination of business and IT stakeholders.
- CapgeminiIT Business Analyst/ PODIGITAL AND ITSeptember 2019 - July 2021 (1 year and 10 months)Issy-les-Moulineaux, France- Analysis of needs and existing practices for the overhaul of the internal HRIS, Employee Central / SuccessFactors Talent Management module: Audit of internal tools and platforms, SAP SuccessFactors usage, available data sources, and business workflows.- Mapping of business processes, data mapping, and stakeholder mapping: roles, interactions, and inter-team dependencies. (5 Business Units / 47 people)- Design and implementation of Dashboards for monitoring business indicators (recruitment, mobility, training, performance, turnover, etc.)- Definition of new business KPIs and data models enabling consolidated activity analysis from multiple sources (IS, internal tools, external files).- Backlog management: drafting and prioritizing User Stories, estimation, acceptance criteria, functional testing, and monitoring velocity and burndown charts.- Collaboration with Tech Leads for analysis and audit of the technical framework, presentation of POCs, and definition of recommended evolutions for ETL chain optimization and data quality improvement: controls, deduplication, business rule validation.- Management of Job Requisitions (JR): consistency checks, harmonization of business repositories, and documentation for users.- Management of the change management plan: impact analysis, user support and training, and L2 support.
- VeoliaIT Business AnalystENERGY AND UTILITIESApril 2018 - June 2019 (1 year and 2 months)Lyon, France- Analysis of the energy needs of target communities (gas and electricity) and qualification of use cases for organizations of different sizes, to measure the effectiveness of the EnergidO solution.- Mapping of business processes and analysis of dependencies between business, technical, and partner teams to secure the deployment of the solution.- Gathering and scoping of business requirements for the implementation of an energy performance evaluation tool for the EnergidO solution.- Facilitating functional workshops and formalizing calculation processes in collaboration with the PM.- Drafting functional specifications for the tool (calculation module/reporting module).- Analysis and extraction of data via SQL queries to meet business needs and produce monitoring indicators.- Coordination of multi-site project teams (Lyon and Nice) and collaboration with marketing teams for solution deployment.- Management of the collection, analysis, and consolidation of KML geographic data to feed territorial analyses, energy consumption studies, and decision support models.
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Education
- Information Systems Auditing, Controls and Assurance, Information TechnologyThe Hong Kong University of Science and TechnologyInformation Systems Auditing, Controls and Assurance, Technologies de l'information
- Specialized Master® Information Systems Management & DataParis Ynov CampusMaster's degree
Certifications
- SCRUM MASTER / POSCRUM.org2020
- SAFe® 4 Product Owner / Product Manager CertificationScaled Agile2022