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Oussama AmdouniOA

Oussama Amdouni

Management Reporting & Analysis Consultant

€400/day
Paris, FR
0-2 years
Reporting and Dashboards
Management Control
Data Analysis
Microsoft Excel
Quality Management (ISO 9001)

Average response time: 1 hour

Freelancer profile translated to English.
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About Oussama

  • French

    Native or bilingual

  • English

    Native or bilingual

  • Arabic

    Native or bilingual

  • German

    Conversational

Remote only
Primarily works remotely

Experience

  • Sodexo
    Apprentice Manager | Healthcare Hospitality & Catering
    September 2025 - Today (9 months)
    • • Continuous reporting and annual activity assessments for a sector of 5 healthcare facilities (economic KPIs, quality, CSR)
    • • Monitoring and analysis of patient and guest satisfaction surveys with identification of areas for improvement
    • • Preparation for ISO 9001 certification audit at the CMBO site: internal pre-audits, process and documentation compliance
    • • Monitoring and analysis of catering and bio-cleaning quality audit results across the 5 sites
    • • Deployment and facilitation of Waste Watch training across the 5 sites: weighing, food waste reduction, good distribution practices
    • • Monitoring and analysis of multi-site economic activity
    • • Participation in the preparation and presentation of sector assessments to site managers.
  • Avalon Cosy Hotel
    Receptionist
    July 2024 - August 2025 (1 year and 1 month)
    Hôtel de Ville, Paris, France
    • • Personalized welcome for arriving guests, administrative check-in and establishment presentation.
    • • Reservation management via phone, email, and platforms (Booking, Expedia, etc.), entry into the hotel software.
    • • Check-out management: consumption verification, invoice generation, and balance payment.
    • • Responding to guest needs during their stay: special requests, local information, external service bookings.
    • • Daily coordination with housekeeping, management, and technical services.
    • • Handling complaints professionally and with a service-oriented approach.
    • • Updating schedules, managing arrivals/departures, and anticipating specific needs.
    • • Active contribution to guest satisfaction and the establishment's positive image.
  • Finispia
    Intern
    February 2022 - September 2022 (7 months)
    Mississauga, ON, Canada
    • • Assistance in website development and Power BI solution implementation
    • • Development of a real estate acquisition solution for the Canadian market.
Check out Oussama's experience

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Education

  • HandiManagement Label ISO 45001 Requirements
    2018
    Label Handimanagement Exigences de la normes ISO 45001
  • ISO 9001 Standard Requirements version
    2015
    Exigences de la norme ISO 9001 version
Check out Oussama's education

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