Ousmane Fofana

**Mission**: Ensure business ownership of Interbank Exchange, Merchant, and Automated Back Office applications, analyze the impact of regulatory changes on these three application domains.

• Analyze business needs in collaboration with banking teams (business lines, project correspondents),
• Analyze regulatory documentation published by networks (CB, Visa, Master) to identify impacts on all applications in the Interbank Exchange, Merchant, and Automated domains
• Scope functional solutions, contribute to quote development,
• Write specifications and functional requirements documents,
• Project management: project reporting, project governance,
• Assistance/support for TRANSACTIS and banking homologation.
• Support for the IT department during production delivery phases and incident analysis,
• Assistance for client users on applications provided by TRANSACTIS.

**Environment**: JIIRA Software, Confluence, Evolan Payment Clearing (SOPRA Banking Software), Easy Vista (SOPRA Banking Software), IBM Mainframe, Visa Online, Mastercard Connect, Application Lifecycle Management (ALM), TRANSACTIS internal application

• Ensure business ownership of Merchant and Automated BO applications
• Analyze the impact of regulatory changes on the Merchant and Automated BO application domain,
• Analyze business needs in collaboration with banking teams (business lines, project correspondents),
• Analyze regulatory documentation published by networks (CB, Visa, Master) to identify impacts on back-office applications
• Scope functional solutions, contribute to quote development,
• Write specifications and functional requirements documents,
• Project management for Merchant and Automated domains: project reporting, project governance,

• Analyze regulatory changes published by networks (CB, Visa, Mastercard) to identify impacts on all Transverse domain applications (Issuance, Acquisition, and Acceptance)
• Write specifications and functional requirements documents,
• Project management for the Transverse domain: project reporting, project governance,
• Monitor production processing
• Regulatory watch
• Manage clearing and settlement flows for networks (CB, Visa, Mastercard)

• Support for the IT department during production delivery phases and incident analysis,
• Support for banking institutions on the integration of accounting flows for operations
• Referent and support for internal applications in case of operational incidents with networks (CB, Visa, Mastercard)
• Assistance/support for TRANSACTIS and banking homologation

**Environment**: JIIRA Software, Confluence, Evolan Payment Clearing (SOPRA Banking Software), Easy Vista (SOPRA Banking Software), IBM Mainframe, Visa Online, Mastercard Connect, Application Lifecycle Management (ALM), TRANSACTIS internal application

• Management of the implementation of the new card fraud detection tool
• Migration of subsidiaries to the new card processing solution (front-end & back-office)
• Clearing and settlement
• Training of operational staff
• Training of technical sales representatives of subsidiaries on KYB procedures for merchant recruitment
• Training of card processing agents on card risk management
• Management of card processing flows: domestic, national, international
• Acquisition: optimization of authorization requests (reduction of rejected transactions and incorrect debits)
• Takeover of part of the POS activity previously outsourced to the regional switch (GIM UEMOA)
• Harmonization of merchant billing based on regions (UEMOA/East Africa)
• Participation in the study of the Group's strategy on key account merchant management
• Rapid fund availability: automatic credit to the operating account
• KPIs and periodic activity reports
• Tailored advice and support
• Profitability measurement
• Follow-up of unpaid transactions (chargeback)
• Operational risk management: fraud, duplicates, technical rejections

• Supervision of the resolution of tickets opened by subsidiaries via the ticketing platform and handling escalations internally and with the service provider
• Management of escalation tickets with regional and international schemes
• Management of ticket handling declared by subsidiaries

**Environment**: Visa solutions (VOL, VROL, BMAS, PRM, VSDC, VRM, VTS), Jira, Igor Core Banking, Putty, Toad, BPC Smart Vista card platform (Front-End, Fraud Management, Back Office)