Ousmane Diakite

Management and maintenance of network infrastructures and IT systems.

Configuration of network equipment, including routers, switches, and WiFi access points.

Supervision of IT architecture projects and monitoring of service providers.

Administration of email and cloud services, particularly Office 365.

Management of virtualized environments with vSphere.

Implementation and management of data backup and recovery solutions.

Level 2 and 3 technical support for internal users.

Access rights management and server monitoring, including Active Directory and Azure AD.

Implementation of IP WAN and PPOE, DMZ setup, LAN creation, rule implementation. Maintenance of network equipment (switches, routers, WiFi access points, and printers). VLAN configuration and management, DHCP or STATIC IP server setup, NAT rule implementation. Management and monitoring of projects for new site implementation. Network architecture implementation (Unifi, Meraki, Cisco). Management of various service providers. Network traffic management via pfSense or Meraki. Telephony: Line management, user account creation, call redirection setup. NVR recorder management. Management of new SSID creation and configuration (Unifi, Meraki).

Ticket creation and management, Level 2, 3, and VIP support.

Office support (Office Suite).

Remote control (Teamviewer, Anydesk, RDP).

Exchange messaging (Installation, configuration, account unlocking, Office 365, activation of online archives).

User rights management (Windows Server 2016, 2019, 2022, Azure AD).

Network architecture implementation (server, WiFi, firewall).

Management and administration => Active Directory, print server, file server.

Antivirus management (Trend Micro).

Firewall: IP WAN and PPOE implementation, DMZ setup, LAN creation, rule implementation, VPN account creation.

Network: VLAN configuration, DHCP or STATIC IP server setup.

Telephony: Line management, user account creation, call redirection setup.

Project management and monitoring for new store openings.