About Oumaima
Arabic
Native or bilingual
English
Native or bilingual
French
Native or bilingual
Experience
- Crédit Agricole CIBSenior Business AnalystBANKING AND INSURANCENovember 2023 - Today (2 years and 7 months)Paris, FranceContextMission within the [IT & Operations Services (IOS) – CRM IT] team for the deployment of a new CRM system for bankers and coverage teams. Design and configuration of the CRM solution, integration with existing systems, and optimization of customer relationship management processes to improve operational efficiency and customer satisfaction.
- Support for the project process in its various phases (opportunity study, detailed scoping, execution, functional testing)
- Participation in agile ceremonies (daily, sprint planning, sprint review, sprint retrospective, backlog refinement...)
- Participation in business requirements gathering workshops
- Writing user stories and test cases on Azure Devops
- Monitoring and prioritization of the backlog
- Analysis of existing documents
- Monitoring of UX/UI design and verification of its compatibility with business needs
- Monitoring of the UAT phase (tests/test scenarios/Go/No Go meetings).
- Interface between business units and the development team
- Deployment monitoring
- Davidson ConsultingBusiness AnalystJune 2023 - November 2023 (5 months)Paris, FranceContextDeployment and customization of the Appskills tool to improve the recruitment process for business engineers. Software configuration for skills assessment, application management, and report generation.
- Functional analysis of business needs
- Writing user stories and test cases on Redmine
- Monitoring and prioritization of the backlog
- Sprint monitoring and participation in agile ceremonies
- Development monitoring and responses to potential functional questions
- Various tests throughout and post-development
- BNP PARIBAS CIBAgency Relationship ManagerMay 2021 - May 2023 (2 years and 1 month)Paris, FranceContextMission within the Agency team aimed at supporting clients in the structuring and financing of diversified projects, including buildings, ships, acquisitions, construction projects, and aviation. Analysis of financial needs, development of tailored solutions, and coordination of financing processes to optimize project management and customer satisfaction.
- Act as the overall coordinator between the borrower and the different syndicate parties.
- Support lenders in their day-to-day requests
- Facilitate borrower/lender meetings
- Management of different types of credit (Term loan, RCF, Swing Line, LBO, BB – from €100M to €5B and other currencies)
- Implementation of drawdowns, amendments, extensions, and repayments of credit agreements and management of bank pool voting (between 2 and +500 lenders)
- Implementation of waivers and management of lender pool voting
- Verification of compliance with legal documentation
- Management and monitoring of contractual covenants
- Numerous interactions with advisors (law firms, technical advisors, insurance advisors, notaries) as well as internal BNPP teams (Front/Middle/Back-Office, Compliance).
- Calculation of APR and commissions
- Client meetings and organization of bank meetings
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Education
- Master in Corporate FinanceIESEG School of Management2019Programme Grande Ecole
- Master in Corporate FinanceInstitut Supérieur de Commerce et d’Administration des Entreprises2019
Certifications
- Professional Scrum Product Owner I (PSPO I)Scrum organisation2023
- Professional Scrum Master I (PSM I)Scrum organisation2023