Freelancer profile translated to English.

Description

Freelance expert in communication, customer service, and sales. I help companies build customer loyalty, optimize interactions, effectively manage customer support, and develop their commercial opportunities through a professional and results-oriented approach.

Languages

French
Native or bilingual
English
Conversational
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Résolutioncall
Multimedia Advisor
TELECOMMUNICATIONS
June 2021 - Today (5 years)
Mohammedia, Morocco
• · Handling incoming calls
• · Customer relations
• · Handling technical and financial issues
Customer Service Communication Salesforce Administrative Support Marketing
COMDATA
Sales Advisor (Comdata)
INTERNET OF THINGS (IOT)
October 2017 - February 2021 (3 years and 4 months)
Casablanca, Morocco
• · Grow the customer base
• · Selling contracts for a French operator
. . Establish contact for installation
. . Accompany the technician for installation
(Club Roue D'Or Mohammedia)
Financial Manager
SPORTS
January 2011 - May 2017 (6 years and 4 months)
Mohammedia, Morocco
• · Manage club financing
• · Prepare the balance sheet
• · Accounting
. . Train young people