Freelancer profile translated to English.

Description

Need to transform your complex procedures into impactful, interactive, and 100% compliant e-learning training?

As a field instructor within a large Belgian public institution, I combine solid operational pedagogy experience with technical expertise in the Articulate 360 suite.

My goal? To put an end to linear and boring e-learning modules. I design engaging, learner-centered digital pathways while ensuring absolute technical rigor.

Industry field of expertise

Languages

French
Native or bilingual
Arabic
Fluent
English
Conversational
Dutch
Basic

Workplace preferences

Can work on-site

Bruxelles (up to 50km), Charleroi (up to 50km), Lille (up to 50km)

SNCB
Instructor & E-learning Designer
PUBLIC SAFETY
November 2016 - Today (9 years and 8 months)
Bruxelles, Belgium
Needs Analysis & Design:Analysis of safety procedures and technical instruction manuals to translate them into clear and structured training courses (storyboarding).

E-learning Development (Articulate Storyline & Rise 360):Creation of interactive modules, software simulations, and assessment quizzes to modernize learning methods.

Field Pedagogy:Facilitation of sessions and learner support, ensuring perfect alignment between digital theory and operational practice.
Articulate Storyline 360 E-learning Design Instructional Design
BNP-Paribas
Mortgage Credit Manager
BANKING AND INSURANCE
August 2015 - December 2015 (4 months)
Charleroi, Belgium
Risk and solvency analysis: Study of borrowers' financial profiles and evaluation of property value.

File processing and management: Collection of supporting documents, verification of regulatory compliance, and decision-making for loan approval or rejection.

Issuance of loan offers: Drafting and legal formalization of official mortgage loan offers and associated contracts.

Notarial coordination: Follow-up of files with notaries' offices to schedule and validate the signing of authentic deeds.

Administrative management and outstanding follow-up: Fund disbursement (purchases or construction phases) and management of events related to the loan life cycle (amendments, repayments, litigation).
Data Analysis Cross-functional Coordination