Orthance Adandzi

Supported over 100 clients in the first year (orientation, file management, personalized advice). Analyzed student profiles and academic projects to propose suitable study paths. Advised on school and career orientation and reorientation. Ensured personalized follow-up of candidates and responded to their requests throughout the admission process. Online sales prospecting and development of the client portfolio. Coordinated with educational partners and internal teams to ensure student file follow-up.

Organized events and led information sessions in agencies and with sales teams. Monitored agencies established by the company internationally. Onboarded and supported new employees. Assisted students with housing search. Collaborated with local and international teams on sales initiatives.

Physical and telephone reception, management of incoming and outgoing calls. Complete management of the customer journey (reception, orientation, follow-up, reminders). Active prospecting and expansion of the client base. Updating files, data entry and monitoring (CRM, Excel, internal tools), preparation of documents, contracts, and certificates. Coordination and facilitation of collective information sessions. Prospecting and negotiating partnership agreements with agencies in the sector.