Ornella Tamko

Strategic management of large-scale technical projects in the telecommunications infrastructure sector, with strong autonomy in planning, execution, and operational monitoring. Management of a network of partners and subcontractors, coordination of public stakeholders (municipalities, developers, concessionaires), and customer relationship management in a multi-stakeholder context. Site supervision, deliverable tracking, technical compliance, and management of specific requests (customer customization, local adaptations). Regular reporting to the XPfibre client, KPI monitoring, continuous improvement, and proactive risk management. Contribution to customer loyalty and service quality, ensuring compliance with contractual commitments (costs, deadlines, quality).

Direct management of internal technical teams and coordination of multi-site projects in complex territories, with supervision of engineering and deployment operations. Complete management of the customer cycle: quote preparation, planning, orders, budget control, deliverable tracking. High-level interface with the client and management, ensuring compliance with quality standards, financial commitments, and deadlines. Monitoring of regulatory and technical compliance of delivered projects (sharing points, specific connections), with a focus on customer satisfaction and development. Active participation in structuring operational processes, with a results-oriented and sustainable growth mindset.