About Ornella
French
Native or bilingual
English
Fluent
Russian
Conversational
Spanish
Basic
Experience
- ChanelProduct Manager | B2C Perfume & Beauty Mobile ApplicationLUXURY GOODSMarch 2024 - Today (2 years and 2 months)Paris, FrancePerfume & Beauty Division - EU Digital Team• Transverse coordination between Global & Regional teams• Product strategy co-construction, product roadmap development and steering• Definition of post go-live support model: customer support, bug fixing and product improvement process, writing support documentation• Testing strategy development, writing regional scope acceptance test plan, UAT and E2E testing.
- Van Cleef & ArpelsDigital Project ManagerLUXURY GOODSNovember 2023 - March 2024 (4 months)Paris, France• Transverse coordination HQ x 9 international markets: facilitating weekly calls, monitoring projects, commercial campaigns, and market feedback• Product ranking tool & internal search engine:- leading and monitoring developments, ensuring reliability and continuous improvement: requirements expression and acceptance testing- definition and implementation of continuous improvement strategies• Simplification and formalization of processes and workflows for greater efficiency. Ensuring operational implementation
- TotalEnergies Marketing France (TEMF)Product Manager - Development of a B2C Electric Charging SolutionENERGY AND UTILITIESSeptember 2021 - October 2023 (2 years and 2 months)Paris, FranceStrategic Project 2023 | Final Product: badge, app, website• Transverse coordination of 10 involved stakeholders• Definition of the commercial offer, writing specifications, ensuring project monitoring and steering committees• Customer App: formalization of customer journeys (authentication, subscription, charging station search, charging, payment, billing, history, etc.), requirements definition, mockups, functional specifications, workshops, UAT testing- Backlog of 300 user stories- User testing & beta launch: planning, managing recruitment (digital and physical), activity monitoring, KPI analysis (final panel: 550)• Customer relations: formalization of 20 processes, team training (3 supervisors and 10 advisors), activity monitoring• Creation of the product's own identity, communication materials (badge, letter, emailing, motion design tutorial, digital pedagogy guide, illustrations) and website• Writing FAQs, General Terms and Conditions, advice articles, lessons learned, and other materials• Participation in GO / NO GO decision making• Benchmarking, competitor profiles, competitive mapping
Reviews
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master in Marketing Studies & Decision MakingNEOMA2022
- Bachelor in Business AdministrationEDHEC2021
Certifications
- Inside LVMH CertificateLVMH2022
- TOEICETS GLOBAL2021