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Ornella A.OA

Ornella A.

Change Facilitator

€450/day
Neuchâtel, CH
0-2 years
Active Listening
Understanding Needs
Kindness and Human Approach
Advice
Communication

Average response time: 1 hour

Freelancer profile translated to English.
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About Ornella

I'm Ornella, a change facilitator.

The coaching I offer as a change facilitator is a personalized journey to help you navigate moments of transition or transformation in your life. I am here to listen to you, guide you, and ask you the right questions, so you can better understand your needs, overcome your obstacles, and make decisions that bring you closer to your goals. Together, we will explore tools and perspectives to help you better understand your current situation and find solutions that work for you. My goal is to help you feel more confident and capable of making the changes you desire in your life.
Health and Wellness
Consulting and Audits
Large Retailers
Hotel industry
Public Sector

  • French

    Native or bilingual

  • Lingala

    Conversational

Remote only
Primarily works remotely

Experience

  • Coworking Neuchâtel
    Coordinator
    REAL ESTATE
    March 2018 - March 2023 (5 years and 1 month)
    Neuchâtel, Switzerland
    For over 5 years, I had the opportunity to support this company in its evolution and development.

    I was responsible for managing rental spaces, ensuring they were welcoming, equipped, and clean. I acquired new clients, which involved contract signing, changes in services, and terminations.

    I handled administrative tasks (mail, invoices, reception, etc.). I trained interns and current employees. I managed internal and external events.

    I was responsible for the coworker community, bringing them enthusiasm, engagement, a friendly atmosphere, and my professionalism.
    Microsoft Word Wordpress Welcome Team Management Project Management Communication Customer Service Customer Relations Interpersonal Interpersonal Ease SEO Training Training Facilitation Mailchimp Interviews Sales Contract Management Contract Negotiation Commercial Negotiation Invoicing Customer Invoicing

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Education

  • Professional Maturity
    CPLN
    2011
    Finances et comptabilité Arts appliqués, art, culture Information et communication Mathématiques Sciences naturelles Sciences sociales Economie et droit
  • Commercial Employee
    Lycée Jean-Piaget
    2009

Certifications

  • Root-Grow ACTP PROGRAM
    Coaching Square Swiss
    2023
    Coaching Emotion Management Emotional Intelligence Emotional Management Emotion Individual Coaching Self-confidence

Skill set

Coaching
Individual Coaching
Self-confidence
Empowerment
Relational Intelligence
Emotional Intelligence
Stress Management
Personal Development
Visualization
Decision Support
Change
Change Management
Personalized Support
Leadership
Priority Management
Microsoft Word
Wordpress
Welcome
Team Management
Project Management
Customer Service
Customer Relations
Interpersonal
Interpersonal Ease
SEO Training
Training Facilitation
Mailchimp
Interviews
Sales
Contract Management
Contract Negotiation
Commercial Negotiation
Invoicing
Customer Invoicing

Categories

  • Other