Freelancer profile translated to English.

Description

Passionate about organization and efficiency, I put my energy at the service of entrepreneurs and teams who wish to regain control of their time. With a proactive and rigorous approach, I take care of time-consuming tasks to allow you to focus on the essentials of your business.

Available remotely, responsive and discreet, I quickly adapt to your tools and processes to become your trusted virtual right-hand.

Specializing in the well-being and coaching sector, I help independent therapists and coaches delegate their administrative tasks - so they can do what they do best: support their clients.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Restauration
Manager
RESTAURANTS AND FOOD SERVICE
April 2018 - March 2024 (5 years and 11 months)
Amiens, France
I was fully responsible for the restaurant in the director's absence: team supervision, priority management, and maintaining quality standards under all circumstances:

•Team Management:leading, task delegation, real-time management of human issues.
•Supplier Order Management:anticipating needs, inventory tracking, supply optimization.
•Customer Welcome & Service:ensuring a positive experience, diplomatic complaint handling.
•Cash Register Management:opening, closing, cash control, and daily accounting accuracy.
Sense of organization Responsiveness and quick decision-making Adherence to procedures and deadlines Adaptability and responsiveness Working independently
Restauration
Versatile Agent
RESTAURANTS AND FOOD SERVICE
March 2015 - January 2018 (2 years and 10 months)
Amiens, France
Versatile employee in a restaurant.
Managed customer reception and consultation, simultaneous handling of multiple tasks in real-time, and maintained consistent quality service. Coordinated with the team to optimize operational flows, strictly adhering to procedures and hygiene standards. Developed strong skills in adaptability, responsiveness, and priority management.
Customer relations and satisfaction Priority management Responsiveness and quick decision-making Managing multiple stakeholders Adherence to procedures and deadlines