Oriane Sea

• • Management of patient appointment schedules and bookings on the Doctolib pro platform

Reception of patients upon arrival, verification of appointments on the schedule,

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• • relay to the doctor or seating patients in the waiting room

Creation and updating of patient files, recording of vital cards and insurance proofs, processing of documents (X-rays, lab results, medical reports...) on the DESMOS platform

• • Cash collection of fees. Establishment of quotes, explanation of administrative procedures to patients regarding social security and mutual insurance.

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• • Communication with mutual insurance companies for patient coverage and file follow-up.

• • Recording of medical procedures according to coding rules, electronic transmission of claim forms to organizations.

• • Management of reservations by phone, email, or in person.

• • Maintaining the reception logbook

• • Recording arrivals and departures in the register, issuing access badges

• • Collection of customer payments and invoicing management

• • Booking taxis upon customer request

• • Handling complaints with courteous communication, proposing personalized solutions.

• • Welcoming and assisting customers to guide them towards products suited to their needs.

• • Processing purchases and managing cash register operations. Arranging merchandise in the sales area, organizing shelves

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• • according to merchandising rules, checking price tags.

Assisting with stock management by conducting periodic inventories and reporting restocking needs.