Freelancer profile translated to English.

Description

Available for consulting missions from a few hours to 6 months.

Key skills:

- Product Management in large groups

- Product Discovery and UX research

- Design Thinking and collective intelligence facilitation

- Change and Lean Management (Agile transformation and value-driven steering)

- Ops

Experience:

- Occasional freelance missions (supporting an SME in improving its e-commerce mobile application, ...)

- 2 years in a consulting firm specializing in Agile and Product transformation

- +3 years in a large CAC 40 group within an Innovation Department (internal center of expertise)

- 3 years in a start-up

Toolstack: Jira, Confluence, Notion, Airtable, Miro, Klaxoon, Microsoft 360, Canva, Userlytics, Typeform, SurveyMonkey, Maze, Lookback, Dovetail, Figma, Pipedrive, Dropbox, IFTTT, Zapier, Slack, Discord

Extra:

- UX Days 2023

- Mentor Hexagon UX

- Professional facilitator of the Climate and Digital Frescoes

- POPM SAFe Certification

Looking forward to discussing with you,

Oriane

Languages

French
Native or bilingual
Italian
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

smArtapps
Head of Development
DIGITAL AND IT
March 2016 - November 2018 (2 years and 9 months)
Paris, France
SmArtapps is a B2B2C start-up that offers museums and visitor sites the ability to create their "visitor guide" application in a few clicks using a SaaS platform.

#BUSINESS DEVELOPMENT / MARKETING

- Participation in the development and steering of the commercial/marketing strategy with the CEO (annual roadmap)
- Design and implementation of commercial/marketing development actions (breakfasts, training workshops, calls for projects, emailing campaigns...)
- Discussions around the business model and pricing strategy
- Cold prospecting (sourcing, mailing and phoning, client meetings, proposals, negotiation, closing, onboarding, upselling)
- Handling and follow-up of incoming requests (client meetings, proposals, negotiation, closing, onboarding, upselling)
- Responses to tenders (public procurement)
- Management and animation of international business introducers
- Sector, competitive, innovation, and strategic intelligence

#ACCOUNT MANAGEMENT

- Design and steering of onboarding actions, then communication and loyalty building with clients
- Monitoring of client quality and satisfaction
- Management of a portfolio of 23 clients (including INA, Culturespaces, and ParisCityVision...)

#HR / MANAGEMENT

- Responsible for recruitment for the Commercial and Marketing departments
- Recruitment and management of Marketing Officers and Commercial Assistants
- Chief Happiness Officer (organization of monthly afterworks, annual seminar, and team building events)

#PRODUCT MANAGEMENT

- Participation in the internal product management process as a stakeholder from the commercial department (weekly product owner meetings)
Business Development Marketing Email Marketing Product Development Web Project Management Sales Strategy Communication Strategy
BOUYGUES IMMOBILIER
Innovation Manager - PMO
REAL ESTATE
December 2019 - Today (6 years and 6 months)
Issy-les-Moulineaux, France
Cross-functional projects.

#PROJECT MANAGEMENT

Support for the "project mode". Cadence and monitoring of objectives. Daily coordination and synchronization of the team and projects. Organization and facilitation of collaborative sessions, creativity workshops, and focus groups using a blend of Design Thinking and Lean Startup methodologies.
Executive Committee interactions.

NEW BUSINESS
Steering the service dimension of the offering.
Sourcing & benchmarking of solutions. Partnership negotiation. Financial projections and business model.
Implementation in the digital customer journey and operationally.

#INNOVATION AND USAGE

Contributor to a portfolio of transformation or innovative projects with a strong digital component: website redesign, prospect chatbot, service platform, ...

#INTRAPRENEURSHIP

Winner of the Digital Makers 2019 intrapreneurship program.
Project Management PMO Innovation Design Thinking Lean Startup Digital Transformation Marketing Business Model