Freelancer profile translated to English.

Description

Virtual administrative assistant, organized and resourceful, with practical experience in administrative management and customer service. I stand out for my clear communication, responsibility, and digital tool proficiency. Accustomed to working with confidential information, meeting deadlines, and offering professional and friendly service.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Madrid (up to 50km)

Empresa Vitale Concept.
Virtual Administrative Assistant
January 2025 - January 2026 (1 year)
Madrid, Spain
Administrative management and support in daily tasks. Organization of schedules, appointments, and documentation. Email management. Preparation and updating of control files.
Empresa Transportes F.C. Madrid S.L.
Virtual Assistant - Customer Service
January 2023 - January 2025 (2 years)
Handling and follow-up of customer inquiries. Drafting clear and professional responses. Incident resolution and request coordination. Continuous communication aimed at customer satisfaction.
Escritorio Jurídico Viso y Rodriguez.
Virtual Assistant - Legal Administrative Support
January 2020 - January 2023 (3 years)
Caracas, Capital District, Venezuela
Organization and filing of legal documentation. Monitoring deadlines and schedules. Drafting formal communications. Handling confidential information.