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Description

I assist you in managing and supporting your IT infrastructure, remotely or on-site.

Here are my skills:

User support

Incident diagnosis and resolution (workstation, network, email)

PC/Mac installation and configuration

Account management (Active Directory, Microsoft 365)

Deployment and preparation of workstations

IT equipment maintenance and monitoring

VPN, printer, and network connection support

Environments mastered:

Windows 10 / 11

Microsoft 365

Active Directory

ITSM / ticketing tools

IT equipment management

Languages

French
Native or bilingual
Turkish
Native or bilingual

Workplace preferences

Can work on-site

Garges-lès-Gonesse (up to 50km), Nice (up to 50km)

Coutot-Roehrig
IT Technician
June 2026 - Today (2 months)
Paris, France
User assistance and incident resolution related to workstations, office tools, and business applications
Preparation, configuration, and deployment of computer workstations
File server administration and access rights management
Microsoft 365 license management and allocation
Installation, setup, and updating of equipment and software
Microsoft Office Workstation System Administrator and User Support IT Support Technician Microsoft365
Carrosserie Foulques
Support Technician & Microsoft 365 Administrator
AUTOMOBILE
February 2026 - April 2026 (2 months)
Meaux, France
Microsoft 365 environment administration
Creation and administration of professional domains and email accounts
Implementation of access security solutions
Remote and on-site technical assistance and support
Training and user support on Teams, OneDrive, and SharePoint
Microsoft Exchange Workstation MFA Microsoft SharePoint SharePoint Administration
GEODIS
IT Support Team Leader
April 2023 - December 2025 (2 years and 8 months)
Gennevilliers, France
Supervision of a team of 9 technicians: request prioritization, scheduling, and performance monitoring
Technician coaching and training
KPI monitoring, reporting, and coordination with infrastructure, network, security, and workstation teams
Implementation and optimization of procedures to improve resolution quality and speed

Implementation of Intune and Azure AD environments
Microsoft Teams and SharePoint administration
File server administration
HPDM and SCCM administration (master creation, packaging, updates)

Print server management: Windows Server and Uniprint

IT Project Management:
Migration of 5,500 thin clients to thick clients
Deployment of Teams Phone
Renewal of network equipment in branches (installation, cabling, and commissioning)
Team Leadership Windows Server Windows 11 Microsoft Office

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Signup to reveal

Advanced Technician in Computer Networks and Telecommunications
Prepavenir Training Center
2017
Technicien supérieur en réseaux informatiques et télécommunications

Other

Orhan Ayaz

IT Support Technician Systems & Networks

About Orhan

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