Freelancer profile translated to English.
Back to original languageAbout Orane
Digital professional with over 8 years of experience, I work at the interface between business and IT teams, with a focus on RUN support, incident management, and cross-functional project coordination, primarily in demanding e-commerce environments.
My career began with several years in web development (React, PHP, Drupal, etc.) before moving into project management, e-commerce support, and key account customer relations.
Since 2023, I have been working as an eBusiness RUN Project Manager for Chanel, where I am responsible for support, management, and coordination across 26 countries (Europe & Middle East).
My dual tech/business background allows me to bridge the gap between technical aspects and business needs, ensure operational reliability, and manage resolution in demanding contexts.
I prioritize clarity, rigor, and efficiency, leveraging strong analytical skills and fluid communication.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km), Lille (up to 100km), Marseille (up to 100km), Lyon (up to 100km), Toulouse (up to 100km)
Experience
- RIMOWA (LVMH)Ecommerce Supply Chain Consultant - GlobalLUXURY GOODSOctober 2025 - Today (8 months)Paris, France
- Management of omnichannel logistics projects: packaging, fraud, carriers, warehouses.
- Process Improvement.
- IT / e-commerce / retail coordination for post-purchase optimizations.
- CHANELeBusiness RUN Project ManagerLUXURY GOODSJune 2023 - September 2025 (2 years and 3 months)Paris, France
- Central point of contact between business teams (sales, customer service, logistics, marketing) and technical teams.
- Identification, prioritization, and monitoring of incidents impacting customer experience and site performance.
- Communication, reporting, summaries, and recommendations for process improvement.
- Facilitating discussions with operational stakeholders and managers to ensure smooth incident management.
- Tropical DigitalDeveloper - Web Project Manager - TrainerDIGITAL AND ITMay 2018 - May 2023 (5 years and 1 month)Paris, FranceCreation of custom WordPress websites editable by integrating mockups or proposing a graphic charter.Landing Page | Showcase Website | E-commerce | Portfolio | Elementor | Divi | ACF | WordPress Plugin | WordPress Theme🔸Web Development:WordPress, HTML, CSS, JavaScript, PHP, SQL🔸Mockup Integration:Elementor Pro, Divi, ACF🔸Performance:Site speed, caching, image optimization, etc.🔸Security:Scans, Firewall, XSS vulnerability blocking, alerts, etc.🔸GDPR:GDPR Compliant Plugin or via Axeptio🔸Marketing:Target audience, objectives, user journey, sitemapWordPress & Web Training🔹Via SuperProf.fr:Private lessons | +45 students | 23 reviews |Rated 4.9/5🔹Digital School of Paris:Bac+1 to 5 | +150 students trained🔹École Française du Digital & Créactif:+100 entrepreneurs trained
Reviews
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Recommendations
FU
FU
+5
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Education
- Lion du SamediJoin Lion2021Formation sélective (10% candidatures) pour découvrir l’écosystème startup en 6 samedis et 5 mercredis via des conférences de CEO, experts de startups et la réalisation d'un projet de startup.
- Stack Scrum Product OwnerLion2020Formation d'un mois en cours du soir sur les différentes facettes du métier de Product Owner : vision produit, UI/UX, interviews utilisateurs, parcours client, prototype etc.
Certifications
- WordPress Certified - 19/20SkillValue2021
- Mastery of Quality in Web Projects - Advanced LevelOpquast2020