About Ophélie
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- OpenClassroomsTraining Quality Officer - QAEDUCATION AND E-LEARNINGApril 2021 - April 2025 (4 years)Paris, FranceContent Validation and Quality:
- Writing and continuous improvement of quality procedures
- Proofreading and validation of content (courses and pathways) before publication
Content Optimization:- Implementation of continuous improvement actions on the learner experience (user feedback, content updates, collaborative tools)
- Maintenance, catalog audit, and archiving of old/obsolete courses (500+ courses)
- Documentation, prioritization, and resolution of reported issues (50% reduction in issues on a project after implementing an FAQ)
Certification:- Support for project teams in quality audits and accreditations (providing evidence for Qualiopi and Cames certifications - * Writing 5 quality assessment sections in 2024 for 7 RNCP files submitted)
Project Management:- Taking charge of training courses in French and English (IT, Cyber, HR, Pedagogy)
- Collaboration with dedicated teams and external experts (technical content updates, recruitment, and contracting)
- Inlingua ParisFrench as a Foreign Language/Specific Purposes InstructorEDUCATION AND E-LEARNINGOctober 2018 - February 2021 (2 years and 4 months)Paris, France
- Taking charge of and managing participant learning (100+) individually or in groups (online and in-person)
- Teaching the French language to a diverse audience (lawyers, military personnel, and diplomats, designers), covering various learner levels (A1.1 to C1)
- Personalized instructional design (adapting existing resources according to learner profiles)
- Pedagogical and administrative follow-up of participants
- Association des Femmes de la BoissièreVolunteer French as a Foreign Language InstructorEDUCATION AND E-LEARNINGSeptember 2014 - April 2015 (7 months)93100 Montreuil, France
- Supervising a group of adult learners in French as a Foreign/Second Language.
- Creating pedagogical activities.
- Participating in Socio-Linguistic Workshops (ASL).
- Assisting with pedagogical coordination.
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Education
- Instructional Design ManagerOpenClassrooms2022Responsable d'ingénierie pédagogique
- Master of French as a Foreign Language and World LanguagesUniversité Paris 32018Master du FLE et Langues du Monde