OCFreelancer profile translated to English.
Back to original languageAbout Ophelie
Excellence is your goal. Time is your constraint?
As the leader of Normagile, I turn this dilemma into success.
My strength: 20 years of expertise in large banking groups for rigor, combined with Agile methods for pragmatism and speed. I quickly diagnose obstacles and implement the organizations and processes (sales, management, customer) that guarantee concrete results commensurate with your ambitions.
French
Native or bilingual
English
Conversational
Can work on-site
Rouen (up to 50km)
Experience
- Direction Centrale des Opérations BNP PFProject ManagerBANKING AND INSURANCEJanuary 2017 - January 2024 (7 years)92300 Levallois-Perret, FranceOperational Risk ManagerLead of Strategic Digitalization ProjectsDesign and validation of new digital customer journeysManagement of relationships with critical service providersDesign and deployment of centers of excellence for customer contact
- Direction des Opérations France BNP PFProject ManagerBANKING AND INSURANCEJanuary 2010 - January 2017 (7 years)92300 Levallois-Perret, FranceLead of Strategic Digitalization ProjectsOperational management of the IT migration from Laser to PFDeployment and change management of new revolving credit, savings, and auto insurance offers, and regulatory projects (RCC)Sales and negotiation prospecting training
- CRC E Business de BNP PF FranceOperational Manager / Manager of ManagersBANKING AND INSURANCEJanuary 2007 - January 2010 (3 years)Responsible for commercial activity (B2C, B2B2C, and B2B) for online credit applications.Management of people, resources, and results (6 teams, 60 employees)
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Education
- Certification to carry out current accounting operations for an VSE (Créactifs), Certification to create and develop a professional training activityWeb marketing & Co'm2025Certification Réliaser des opérations comptablescourantes d'une TPE (Créactifs), Certification Créer et développer une activité de formation professionelle
- Scrum and Product Owner CertificationBNP Paribas)2021Certification Scrum et Product owner