Freelancer profile translated to English.
Back to original languageAbout Ophélie
Looking to save time and focus on your core business?
With over 10 years of experience in administrative, commercial, ISO quality management, and digital support, I can help you with:
✅ Administrative & Commercial Management: quotes, invoices, follow-ups, supplier management
✅ Quality Assistance: ISO 9001 implementation, audits, procedures, certifications
✅ Digital Support: WordPress, Google Ads, simple visual creation
I offer remote or on-site services, flexible to your needs.
My priority: to provide you with organization, peace of mind, and versatility, so you can move forward with your business confidently.
💬 Contact me to discuss your needs and receive a personalized solution.
French
Native or bilingual
Can work on-site
Bourg-en-Bresse (up to 50km)
Experience
- MAF-INDUSTRIE SASUAdministrative and Quality ManagerRETAIL (SMALL BUSINESS)January 2019 - June 2025 (6 years and 5 months)Péronnas, FranceSupervision of all administrative servicesClient reception and telephone switchboardQuotes, orders, delivery notes, customer invoices (Codial Software)Contract setupSupplier orders and stock managementManagement of customer and supplier complaintsManagement of ISO 9001:2015 standard and LNE certification:Audits, document management, training, job descriptions, findings, satisfaction surveys, management reviews, non-conformity reports, follow-ups, OISO declarations (government declaration platform), calibration mass management.Webmaster for the two sales websites (Wordpress, Google Ads, Pixlr E)
- MylanCompression OperatorPHARMACEUTICALS INDUSTRYAugust 2014 - April 2016 (1 year and 8 months)Châtillon-sur-Chalaronne, FrancePreparation of the work environmentAssembly, disassembly, operation of compression pressesProduction and quality documentsData management software
- Actalia SensorielSensory Analysis TechnicianAGRICULTUREAugust 2012 - December 2013 (1 year and 4 months)01000 Bourg-en-Bresse, FranceOrganization of sensory analysesTelephone contactWelcome of tastersProcessing of results and registration of new tasters.
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Education
- Higher Technician Certificate in Food Science and TechnologyCFPPA Les Sardières2012Brevet de Technicien Supérieur Sciences et Technologies des Aliments
- Professional Baccalaureate in Bio Processing IndustriesCFPPA Les Sardières2010Baccalauréat Professionnel Bio Industries de Transformation