Freelancer profile translated to English.

Description

With nearly three years of experience as a customer advisor, including two distinct projects, I have developed strong skills in communication, customer relationship management, and problem-solving. My service-oriented approach, adaptability, and commitment allow me to contribute effectively to customer development and loyalty. I am convinced that my expertise and dynamism will be valuable assets in supporting your company's growth.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Adm Value Ivandry
Customer Advisor
ARTS AND CRAFTS
June 2023 - Today (3 years)
Tananarive, Madagascar
• - Ensure customer requests are handled by phone, email, and social media, guaranteeing quality customer service. - Manage Interflora product orders and deliveries, respecting company deadlines and standards. - Answer customer questions, resolve their issues, and ensure their satisfaction.
Empathy and patience Listening skills Proactivity Customer Service Management
Adm value Ivandry
Customer Advisor
AVIATION AND AEROSPACE
June 2023 - Today (3 years)
Tananarive, Madagascar
• - Respond professionally to customer requests by phone and message, providing information on services offered by Transavia. - Proactively manage customer requests and quickly resolve issues to ensure customer satisfaction.
École privée câline Ivato
Geography Teacher
January 2021 - January 2022 (1 year)
• - In-depth teaching of geography to 5th-grade students. - Use of various teaching tools and resources to reinforce understanding of geographical concepts.