Freelancer profile translated to English.

Description

I am a dynamic person who is ready to give my all to complete my tasks. I already have some experience in customer relations, so I already possess some required qualities such as listening and planning.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Webhelp
Customer Advisor
TELECOMMUNICATIONS
June 2018 - December 2018 (6 months)
Antananarivo, Madagascar
At Webhelp, I was on the Amazon customer service project, so it was our duty to handle all customer requests regarding their Amazon account or the platform in question, such as refunds, package tracking, etc.
Web Project Management Agile method
Outsourcia
Telephone Surveyor
TELECOMMUNICATIONS
November 2022 - June 2023 (7 months)
Antananarivo, Madagascar
As a telephone surveyor, we collect information more precisely on the movements and means of transport of residents in order to bring improvements to infrastructure, such as adding roundabouts, parking, etc.
Uriscom
Customer Advisor
TELECOMMUNICATIONS
June 2023 - December 2024 (1 year and 6 months)
Antananarivo, Madagascar
At Uriscom, we were handling incoming calls, and it was our task to determine the customer's request and redirect them to the relevant platform.