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Omar Ben KabbourOB

Omar Ben Kabbour

🎩 Growth Specialist | Acquisition ✦ CRM ✦ CRO ✦AI

€500/day
Lille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Omar

I help companies bring order to complex issues: unclear funnels, poorly structured CRM, unexploited data, hard-to-manage acquisition, absent or ineffective automations, AI that's still too much of a gimmick.

I diagnose your growth blockers, structure the strategy, and build the system to execute it, from funnel to CRM, from data to AI 🚀
Specifically, I intervene when there's a need to better acquire, activate, convert, score, orchestrate, measure, and automate.

đź§­Strategy & Growth

Full funnel audit (acquisition → activation → conversion → retention). CRO friction analysis, persona segmentation, impact-driven lever prioritization, GTM structuring, and KPI definition. I frame the strategy, define the roadmap, and identify what AI and automation can accelerate, before touching the tools.

⚡Automation & AI

Integration of business-oriented AI agents with RAG, n8n/Make workflows, CRM synchronization, automated enrichment, etc. I systematize everything repetitive, manual, or lacking added value.

đź”§CRM & RevOps

CRM architecture from scratch or restructuring: pipelines, lifecycle, scoring, workflows, dynamic segmentation, sequences, custom modules, omnichannel orchestration. HubSpot, Klaviyo, Brevo, Pipedrive, Zendesk, Intercom, Odoo, etc.

📊Data & Monitoring

Structuring your business-oriented data, creating actionable dashboards to monitor your real KPIs (no more vanity metrics), server-side tracking, attribution, behavioral analysis. I translate data into decisions, not slides.

🎯 Why Me

Most profiles are either strategists or executors. I do both: I diagnose, define the roadmap, build the system, and connect it to data. Growth Ă— CRO Ă— Automation Ă— AI Ă— CRM Ă— Data,a single point of contact.

đź’¬Shall we talk?
  • French

    Native or bilingual

  • English

    Fluent

  • Arabic

    Native or bilingual

Can work on-site
Lille (up to 50km), Paris (up to 50km), Lyon (up to 50km), Strasbourg (up to 50km), Bordeaux (up to 50km)

Experience

  • Stocklear
    Head of Growth & Product
    E-COMMERCE
    December 2021 - February 2026 (4 years and 2 months)
    Lille, France
    As a member of the executive committee, I supported the startup Stocklear from its early stage to its structuring as a scale-up. **European B2B specialist in Recommerce**, Stocklear enables major European retailers to sell off their surplus, returns, and unsold items to over 16,000 professional buyers through auctions.

    I managedbuyer growth (FR, DE, NL), product initiatives, and data structuring, with **an approach focused on conversion, business performance, and operational efficiency**, in coordination with the Growth, Sales, Ops, and Tech teams.

    My main responsibilities:

    *Strategic and execution leadership of growthacross the entire funnel: acquisition, activation, onboarding, engagement, auction, purchase, and repurchase, with analysis of friction points throughout the customer journey.
    • **Structuring customer knowledge**: persona segmentation, lifecycle formalization, analysis of behaviors, preferences, intent signals, and friction points at various stages of the buyer journey.
    *Implementation of internal and customer-facing AI agentsfor KPI analysis, prioritization, decision support, qualification, CRM personalization, and improving the buyer experience.
    • **Deployment and industrialization of the HubSpot CRM**: CRM architecture, properties, scoring, dynamic segmentation, custom modules, advanced workflows, lifecycle automation, attribution, reporting, and omnichannel orchestration (email, SMS, WhatsApp, in-site).
    • **Management of Product topics**: discovery, framing, prioritization, user stories, interface optimization, and continuous conversion improvement (CRO).
    • **Structuring the end-to-end data chain**: extraction, transformation, modeling, visualization, pipelines, and monitoring repositories.
    *Definition and management of OKRsfor Growth/Product, as well as budget monitoring for marketing, CRM, product, and acquisition initiatives.
    Growth Strategy User Experience (UX) AI and Data Analysis Hubspot Marketplace
  • Stephane Plaza Immobilier
    Chatbot & Acquisition (Agency)
    REAL ESTATE
    February 2021 - February 2021
    Strasbourg, France
    Stéphane Plaza Immobilier Strasbourg agency sought to automatically qualify incoming requests and activate an untapped acquisition channel.
    • Design and deployment of achatbotwith conversational qualification logic: intent scoring, real estate project detection, intelligent routing to CRM based on lead maturity.
    • **CRM integration**: automatic contact record enrichment, workflow triggering, etc. The chatbot doesn't just answer; it directly feeds the sales pipeline.
    • Deployment of **Pinterest acquisition**: structuring the organic + paid funnel, visual intent targeting, format optimization, and conversion mechanics.
    Results: x3 qualified lead volume - x5 engagement rate
    Chatbot Pinterest Marketing CRM & Marketing Automation Real Estate Pinterest Ads
  • Edukaty
    Tracking & Paid Ads
    EDUCATION AND E-LEARNING
    May 2021 - June 2021 (1 month)
    Nancy, France
    Tutoring organization supporting preparatory class students. The challenge: a complex historical Google Ads account with high acquisition costs, and unreliable digital performance measurement.
    • **Google Ads Audit**: account structure, keyword Ă— intent Ă— landing page mapping, quality scores, bidding logic, comprehensive diagnosis with prioritization of high-impact quick wins.
    • **Identification of budget leaks**: unprofitable segments, irrelevant queries, poorly calibrated audiences, match types unsuitable for the funnel.
    *Restructuring campaigns by ICP segment and intent stage(awareness → consideration → decision) with budget allocation recommendations per cohort.
    • **Design and deployment of the server-side tagging plan**: dataLayer structuring, business events (registration, activation, subscription, recurring engagement).
    • **Implementation of server-side collection**: bypassing browser and consent limitations, session reconciliation, user ID persistence.
    • Measurement of micro-conversions, friction point detection, data structuring to feed retargeting audiences and CRO optimizations.
    Google Tag Manager Google Analytics Tagging Plan Server-Side Tracking Google Ads

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Education

  • Growth Marketing
    L'antichambre de Germinal
  • MBA, Marketing, Communication & Digital
    MBWAY Strasbourg

Certifications

  • Marketing & Data Automation
    Emil
    2023
    Extract, Transform, Load (ETL) Google Cloud Platform (GCP) BigQuery Cloud Functions Python Automation n8n JavaScript Data Warehouse Looker Studio
  • Inbound Marketing
    Hubspot
    2020
    Customer Analysis and Segmentation AARRR Marketing Attribution Automation Hubspot Inbound Marketing Content Marketing Lead Generation customer journey

Skill set

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