About Omar
French
Native or bilingual
Italian
Native or bilingual
English
Fluent
Experience
- FreelanceQA EngineerDIGITAL AND ITJanuary 2026 - Today (5 months)Geneva, Switzerland
- Designed and executed manual test plans covering core product features, critical user flows, and edge cases across SaaS B2B applications
- Supported release coordination by running pre-production smoke tests and regression checks to ensure stable, reliable deployments
- Identified, documented, and tracked bugs and regressions in Jira, ensuring clear reproduction steps and priority assessment for dev teams
- Performed API testing (Postman) to validate endpoints, data integrity, and third-party synchronizations between integrated tools and platforms
- OneDocQuality Assurance EngineerDIGITAL AND ITAugust 2025 - January 2026 (5 months)Geneva, SwitzerlandWorked as a Quality Assurance Engineer within a SaaS environment,ensuring the stability and quality of both web and mobile applications.Key responsibilities:→ Designed and maintained test plans and test cases alignedwith product requirements→ Executed functional and regression testing across web (browser)and mobile (iOS/Android) platforms→ Collaborated closely with development teams to ensureefficient bug resolution and smooth releases→ Contributed to improving QA processes and testing coverageEnvironment: Web (cross-browser), Mobile (iOS/Android), Agile methodology
- OneDocCustomer Support OfficerDIGITAL AND ITAugust 2023 - August 2025 (2 years)Geneva, Switzerland
- Handled incoming requests (calls and emails) with a focus on fast and effective resolution.
- Created and updated over 50 articles in the customer knowledge base, significantly reducing the need for direct support.
- Coordinated weekly technical incident management related to software integrations, working closely with internal and partner teams.
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Education
- Bootcamp, AI Software DevelopmentLe Wagon2025Full-stack web development with MVC architecture Object-oriented programming and database design AI integration with Large Language Models (LLMs) AI-assisted coding and strategic collaboration Production deployment and optimization
- Master of Science - MS - International AffairsUniversité de Lorraine2021In-depth understanding of key international business concepts, such as corporate strategy, international finance, global supply chain management, international negotiation and project management