About Olivier
Need to improve conversion, simplify complex flows, or ship a clean MVP without endless back-and-forth?
- I help Product & Engineering teams turn unclear problems into validated UX decisions and buildable Figma prototypes.
What I bring:
- Research-driven clarity: interviews, usability testing, UX audits → insights you can act on
- UX that ships: information architecture, user flows, wireframes → high-fidelity prototypes
- MVP focus: prioritisation, scope definition, fast iterations
- Strong collaboration: clear handoff, alignment workshops, delivery support until release
What I usually deliver:
- UX audits + recommendations
- User flows / IA (= Information Architecture)
- Figma prototypes (wireframes to high-fidelity)
- MVP scope & prioritised backlog inputs
- UX guidelines / design patterns for consistency
French
Native or bilingual
English
Fluent
Dutch
Conversational
Can work on-site
Bruxelles (up to 50km)
Experience
- SwiftProduct Designer | Design System | ResearchBANKING AND INSURANCEApril 2025 - Today (1 year and 2 months)La Hulpe, BelgiumI operate in a truly global setup, working daily with cross-functional teams based in Europe, the US, and Malaysia. This involves continuous coordination across time zones and disciplines, in close partnership with product managers, developers, and fellow designers.
3 main projects/tasks
- Redesign of the Case Management journey from a fragmented support model to a unified, transparent service.
- Designer in the Design System CoE (center of Excellence)
- UX Researcher in the Research CoE
---Case Management
- Reframed the end-to-end complaints/disputes flow to reduce Time-to-Resolve and improve operational efficiency.
- Ran deep-dive interviews with banking operations teams to identify key friction points in the existing process.
- Facilitated multidisciplinary workshops with Product Owners, Legal and Technical Architects to ensure business viability + technical feasibility in the SWIFT network context.
- Delivered an MVP through iterative prototyping: high-fidelity prototypes for a new dashboard + tracking system prior to implementation. 
- Orchestrated design work across multiple countries and time zones, maintaining momentum and alignment in a remote environment.
Design System
- Reframe and proposition of tokens foundations along with accessibility guidelines (WCAG 2.1 & APCA)
- Strategic presentation for stakeholder people
UX Researcher
- Interview plan and synthesis of 30 interviews from Swift insider.
- Presentation of interview outcomes.
- Owlistic DesignProduct Designer | UX Research (Design & Research)March 2025 - Today (1 year and 3 months)Braine-le-Comte, BelgiumI work with 3 objectives in mind:
- 1 . Understand the user through research
- 2. Design with teams through workshops
- 3. Propose accessible user interface according to the outcomes of previous workshops.
– Facilitate collaborative workshops (framing, ideation, prioritization, journey mapping)– Design responsive wireframes, user flows, and high-fidelity UI in Figma– Build and maintain Design Systems in Figma for scalable and consistent design – Apply WCAG 2.2 accessibility standards early in the design process– Turn user insights into actionable recommendations for product teams - Capgemini EngineeringUser Experience ResearcherApril 2019 - March 2025 (5 years and 11 months)Diegem, BelgiumAt Capgemini Engineering, I supported organizations in regulated, high-complexity contexts by leading research-driven service design: aligning stakeholders, mapping end-to-end journeys, and validating MVPs through high-fidelity prototyping and iterative testing.Mission made with Capgemini listed below (Elia and Proximus).Some of the extra-tasks performed:
- Discovery & research: ran qualitative interviews and exploratory research to uncover friction points, needs, and constraints before solutioning.
- Definition of the approach.
- Definition of the offer & services (including response to RFI/RFP)
- Work on internal project (fixed price project) such as PEB/EPB (certification énergie).
- Coaching of younger UX Designer profiles.
- Prepare internal trainings.
- ....
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Education
- UX - Design Thinking2018UX - Design Thinking
- - Design thinking workshop. UX - Design ThinkingSabena Aerospace2018- Design thinking workshop. UX - Design Thinking