Olivier Spehner

As a Salesforce Business Architect, I specialize in guiding both early-stage startups and established midsize companies through strategic business reviews. My role involves crafting tailored digital roadmaps and optimizing technology stacks to align with each organization's unique goals and challenges. By leveraging my extensive knowledge in Salesforce, I facilitate seamless digital transformations, ensuring that technology solutions not only meet current needs but also drive future growth and efficiency

Managed and mentored a 10-person team across Brazil, India, Portugal, and the USA. I led AI pilots for sales and customer care, leading to a significant enhancing inside sales efficiency. My focus on innovation and continuous learning drove the Salesforce team's adoption of DevOps methodologies, leading to a 50% increase of delivery capacity. A notable achievement was transforming the sales and marketing process into a profitable revenue driver, recognized by Forrester. This transformation, executed amidst the pandemic, involved a complete overhaul of strategies and operations, establishing FARO's marketing function as a critical contributor to the company's revenue growth and customer experience enhancement.

In my role as Salesforce Practice Director, I successfully ignited a new Salesforce practice, achieving $750K in revenues within the first six months and expanding the team by recruiting 6 skilled consultants. I was responsible for managing and developing the partner relationship with Salesforce. My leadership extended across 5 major Salesforce projects, overseeing every phase from pre-sales and design to development, user acceptance testing (UAT), deployment, and the successful transition to customer teams. This role demanded a blend of strategic vision, team leadership, and hands-on project management, contributing significantly to the practice's rapid growth and success.