About Olivier
French
Native or bilingual
Experience
- Churn HeroCEO - FounderSOFTWARE PUBLISHINGJuly 2022 - Today (3 years and 11 months)Paris, FranceWith Churn hero, I am building the tool that all startup CEOs dream of for making their growth decisions. To put an end to approximations in Excel, Churn hero identifies and projects all growth opportunities for our startups.
- SPREAD (Spreading apps)Co-founderSOFTWARE PUBLISHINGJanuary 2011 - December 2021 (10 years and 11 months)Rouen, FranceAt SPREAD, I led 3 major pricing evolutions to grow the ARPU tenfold.After studying all customer data, I deployed several strategies (product, marketing, and sales) to reduce churn rate from 5% to 2.5%.The 3rd major project was the migration of the subscription billing system. The original billing system was a custom development that supported the initial subscription model, but as the business model evolved, more and more invoices became special cases and had to be managed manually. This obviously caused numerous problems: management, customer relations, revenue....My mission in this context was to:- conduct a complete audit of existing tariffs and related contracts,- propose a simplification of pricing structures for migration,- build specifications for the selection of a subscription contract management solution,- manage the deployment of the new solution,- monitor and verify customer migration.In less than a month, 100% of customers were migrated, and revenue recognition was seamless.
- subs·GURUFounderSOFTWARE PUBLISHINGJanuary 2017 - January 2020 (3 years)subs·GURU is a subscription billing software solution. → API First, it can be integrated into any SaaS software. → Manages the most complex billing models → Manages subscription contracts, provisioning, invoicing, payments, compatibility, and SaaS KPIs. It was intended to be distributed as open-source.
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