About Olivier
English
Fluent
French
Native or bilingual
German
Basic
Experience
- SodexoProduct LeadRESTAURANTS AND FOOD SERVICEAugust 2025 - February 2026 (6 months)Paris, FranceIn charge of an application (native & web) for employees of Sodexo's client companies (+1000 client sites).Scope
- Workplace: features enabling employees to better organize their days more effectively (room or space booking; visitor management; parking management; catering; ...)
- Hospitality: features enabling employees to have a better work/life balance (concierge services; gym; ...)
Main Objectives- Coaching a Product team (PM & PO)
- Revamping the existing solution & transitioning to a modular/scalable mode to address several thousand client sites with different needs
- Ensuring better user engagement by offering innovative and impactful features
- Improving user experience by introducing AI-powered features
- Enhancing operational efficiency of field teams through AI
- Preparing the deployment of the new application to an initial batch of +600 client sites
- ACCORHead of ProductHOSPITALITYJune 2023 - June 2025 (2 years)Paris, FranceResponsible for the e-commerce websites of the group's 12 most iconic brands (Novotel, Mercure, Pullman, Sofitel, Fairmont, Raffles, etc.).Managing a team of +10 Product people (PM & PO).Main Objectives
- Improving the business, product, and tech performance of the sites (traffic, conversion rate, direct revenue, CWV, CSAT, etc.)
- Migrating the sites to the new CMS platform and redesigning the user experience
- Designing a new booking funnel for luxury brands (new tech stack, new APIs)
Key Achievements- Defining the vision, strategy, and business model for e-commerce sites, considering the specificities between economy and luxury brands
- Setting objectives using the OKR method and defining product, business & tech KPIs
- Co-constructing strategic roadmaps with business and tech stakeholders, based on a customer-centric and data-driven approach (discovery, analytics, customer insights, RICE, ...) to prioritize high-impact initiatives
- Recruiting, managing, and mentoring the product team (PM & PO)
- Implementing a strong product culture and adopting agile practices within the teams
- Close collaboration with key stakeholders (tech, business, C-level teams) to maximize product performance
- Managing the overall budget (vendors, agencies, licenses, audits, etc.)
Main Tools: AEM CMS, JIRA, Notion, Figma, Google Analytics, Tableau, ContentSquare, Kameleoon - Groupe BarrièreLead Product ManagerHOSPITALITYJune 2022 - June 2023 (1 year)Paris, FranceResponsible for the e-commerce websites for hotels and casinos of the group.Coaching a product team (PO, Product Designer & Content Manager).Key Achievements
- Defining the vision and strategy for the websites
- Setting clear objectives, consistent with business ambitions and group strategy
- Structuring decision-making with a more data-driven approach (web analytics, customer insights, AB tests, etc.)
- Supporting and mentoring product and design teams
Main Tools: AEM CMS, Figma, Jira, Notion, Google Analytics, ABTasty
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Education
- Master in ManagementIESEG, School of Management2012
- BachelorUniversity of Leeds2010