Freelancer profile translated to English.
Back to original languageAbout Olivier
Dynamics 365 consultant specializing in Field Service and Project Operations, I exclusively undertake short-term missions for scoping, auditing, or targeted operational support.
Immediately available – assignments ranging from a few days to a few weeks.
Typical offers:
– Dynamics 365 Field Service Audit (5 to 10 days)
– Scoping Project Operations before deployment
– Taking over or securing a Field Service deployment
– Implementing Power Apps applications for field teams
Concrete results (projects completed):
• Dynamics 365 Field Service Deployment:
– Complete structuring of field maintenance processes
– Configuration of work orders, scheduling, and interventions
– Operational go-live and adoption by field teams
• Design and Deployment of the Application (Power Apps / Dataverse):
– Centralized tracking of equipment and interventions
– Digitization of previously manual maintenance processes
– Application used by over 100 users
• Operational Steering and Reporting:
– Deployment of over 15 Power BI dashboards
– Reduction of reporting time by approximately 60%
– Improved steering of maintenance activities and decision-making
These interventions were carried out in contexts of short missions, scoping, and rapid deployment.
Approach:
Pragmatic, focused on field usage and ROI, with a strong ability to bridge the gap between IT and business teams.
Technologies: Dynamics 365 Field Service, Project Operations, Power Apps, Dataverse, Power BI.
Portfolio:
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 15km)
Experience
- WM ParisDynamics 365 Field Service & Project Operations ConsultantTECHJanuary 2023 - Today (3 years and 5 months)Paris, France
- Deployment of 15+ Power BI dashboards (60% reduction in reporting time)
- Digitization of 5 processes via Power Apps (100+ users)
- Implementation of Dynamics Project Operations (Portfolio of 200 projects)
- SanofiOperational Excellence ExpertPHARMACEUTICALS INDUSTRYJanuary 2016 - January 2025 (9 years)Paris, FranceAs an operational excellence expert in the pharmaceutical industry, I assist companies in analyzing, structuring, and optimizing their business processes related to maintenance and new works.My approach is based on:
- Process mapping to identify bottlenecks and areas for improvement.
- Application of Lean and digital best practices to simplify workflows, reduce downtime, and ensure equipment reliability.
- Management of continuous improvement projects, from defining objectives to the concrete implementation of solutions.
- Team support to ensure buy-in, skill development, and long-term sustainability of results.
- Strict adherence to the regulatory requirements specific to the pharmaceutical industry, to ensure compliance and safety.
Through this structured approach, I enable my clients to increase facility availability, reduce maintenance costs, secure interventions, and sustainably improve industrial performance. - Veolia (Aquiris, OTV, IO Benelux)Industrial Development & Digitalization Project Manager – Veolia (Brussels)ENVIRONMENTALJanuary 2007 - January 2015 (8 years)Bruxelles, BelgiumMy journey in 3 steps:
- Beginnings in the industrial field
I started my career as a commissioning engineer,directly in contact with industrial facilities.I managed thestart-up of complex units**, wrote commissioning protocols, and trained teams. As a field engineer, I was able to **deeply experience operational realities and performance challenges.- Development of process expertise
Gradually, I expanded my scope to process optimization and reliability: **continuous improvement project management**, supervision of critical unit commissioning, and support for teams in evolving work methods. I thus acquired a global view of industrial process management.- Transition to digital and functional steering
Building on this **dual field and business expertise**, I moved into project management and functional lead roles. I supported the company's digital transformation by managing the deployment of solutions for:- Modernization of industrial IS (Virtualized infrastructure, VMware, Historian, IT Security, Document Governance, Outsourcing)
- Deployment of multilingual SharePoint and CMMS portals (10,000 Work Orders/year)
- Training of 100+ users (adoption rate >90 %)
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Education
- Chemical Engineering Degree Lille with Erasmus in DenmarkENSCL Lille2007Sciences fondamentales et appliquées Chimie générale, organique, inorganique, analytique et physique Génie chimique : conception, dimensionnement et fonctionnement des équipements industriels (réacteurs, échangeurs, séparateurs, pompes, etc.) Mathématiques, physique et informatique appliqué à la chimie Procédés et production Étude des procédés industriels : schémas d’équipements, instrumentation, automatisation Analyse et optimisation des procédés (bilan matière/énergie, régulation, sécurité) Gestion de projet et organisation industrielle Organisation et gestion de projets industriels (phases de développement, cahier des charges, coordination, suivi) Aspects réglementaires (installations classées, sécurité, environnement) Évaluation technico-économique et position concurrentielle des procédés Compétences transverses Travail en équipe, communication, gestion de projet Langues étrangères (anglais technique) Stages en entreprise et projets industriels réels
- Scientific BaccalaureateLycée Sion2000