Freelancer profile translated to English.
Back to original languageAbout Olivier
Hello, I am Olivier, I have launched several e-commerce sites and become passionate about CRM. (10 years of experience in digital marketing and e-commerce.)
Klaviyo certified specialist, I am your partner of choice to boost your e-commerce / DNVB through a targeted CRM strategy. My skills serve start-ups, VSEs & SMEs looking to optimize their customer acquisition and retention performance.
Let's grow your sales together! (Special price for my first 5 Malt clients)
Free audit, contact me âđ»
You can use my services if:
â
You are about to deploy Klaviyo or if your current setup needs adjustments
â
You are looking to generate qualified traffic through automated marketing campaigns (flows)
â
You want to maximize the average order value and purchase frequency of your customers
â
You aim to increase customer satisfaction and NPS
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You want to make the most of all the features of your CRM platform
My approach adapts to every stage of your customer journey to:
Attract new prospects
Nurture and convert these prospects into loyal customers
Increase customer value through upsell and cross-sell techniques
Transform your customers into brand ambassadors
Effectively manage key moments of the customer experience
Increase your Net Promoter Score
âš I have supported companies such as:
Timeleft, Glucosegoddess, Cosmo Paris, Maison Ernest, Japhy, Peugeot Saveurs, Julbo, monbento, OVH, Bonial, Junto, MaisonMontignac, ReminiscenceParis, Julien Durix, Laura Vita, l'atelier parfum, KROKCRAFT, Cookly, MedicalDeparture, DentalDepartures
âš I have audited companies such as:
Jimmy Fairly, Gallia Paris, Eatology, Inoui Edition, Yves Salomon, Hartford, Bloon
French
Native or bilingual
English
Native or bilingual
Spanish
Basic
Thai
Basic
Can work on-site
Paris (up to 50km), Lyon (up to 50km), Marseille (up to 50km), Bordeaux (up to 50km)
Experience
- Timeleft SA
On Malt
CRM ConsultantDecember 2024 - March 2025 (4 months)Paris, FranceAssistance with Klaviyo account structure. Workflow creation. CRM consulting. Weekly meetings for project progress tracking. - ClaireKlaviyo StrategyFebruary 2024 - February 2024 (1 month)Paris, FranceAs part of this mission, I conducted a detailed audit of the Klaviyo account to identify areas for improvement and optimize user engagement. I also personalized Klaviyo templates to increase their effectiveness, adapting them to the specific needs of the brand. Finally, I designed a targeted CRM acquisition strategy to attract quality prospects, aiming for sustainable customer base growth.
- JuntoMarketing manager & Head of CRMDIGITAL AND ITJuly 2017 - January 2025 (7 years and 6 months)Paris, FranceContent Manager & SEO: Increased web traffic from 0 to over 100,000 visits per month through content and search engine optimization strategies.Website Manager: Complete website management, including maintenance, updates, and user experience improvement.CRM Manager: Creation and management of the CRM system, implementation of lead scoring, optimization of sales processes, and management of forms for lead generation. Management of effective emailing campaigns.Team Management: Direction and coordination of a team of 5 marketing professionals, with a focus on achieving company objectives.
Reviews
M
Margot
Web Content Manager - Editions Dipa Burda
Reviewed on 12/9/2025
We contacted Olivier to optimize our Klaviyo account, particularly for segmentation and flow creation. Olivier was very attentive to our needs and was proactive throughout the project. He offered us a complete and perfectly adapted package, which allowed us to significantly improve our understanding and use of Klaviyo.
A precise, efficient job, and a fluid collaboration. A high-quality service. Thank you!
Pierre
IAA agency
Reviewed on 11/18/2025
Olivier demonstrated professionalism throughout the mission. He helped me with the 360 launch of my strategy with my client.
My client was very satisfied.
I recommend him!
Olivier has chosen to hide 1 review
Recommendations
AM
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Education
- Web MarketingEEMI2014